jscheel

[wispy star]

When you customers who have negative account balances are you referring to connect? customer credit balances? the customer_balance payment method?

[pale swan]

yes, I'm referring to customers that have credit

we had a mistake in our billing system that credited users incorrectly when changing their plans mid-subscription

[wispy star]

Gotcha

So you'll can use your list customer endpoint and check balance on each customer - but for updating the balance you'll need to make a separate request for each customer

[pale swan]

ok, np. Guessing I could run into some rate-limiting, yes?

[wispy star]

Yeah rate limiting would definitely be somethign you need to keep an eye on

you'll want to be especially careful since you'll want to be sure this doesn't impact any real paying traffic