#K1ngJ0rd0
1 messages · Page 1 of 1 (latest)
Can you share the subscription id so I can take a look?
Yes one moment
sub_1NYJOoG4Vz3FBAFICb0yGRYs
I feel like my development team has coded something wrong for this, let me know what you see might be the culprit
Customer:
Test ACH start
Payment intent:
pi_3NYKSxG4Vz3FBAFI0rmNqOWr
Invoice failed:
in_1NYJOoG4Vz3FBAFICOudR0Os
So the issue is that the customer doesn't have a default payment method set
For the subscription schedule they pass the customer id: https://dashboard.stripe.com/logs/req_8rE8Vd6XJUVLyv
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
But that won't work unless the customer has a default payment method set: https://stripe.com/docs/api/customers/object#customer_object-invoice_settings-default_payment_method
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Thanks so much