#matt_phantom
craggy lava
Hi 👋 just making sure we're aligned, are you referring to the Customer Portal?
vocal niche
yes
craggy lava
Gotcha, I believe so, but let me double check that.
vocal niche
thanks you, it seems there is no trash to click on like on a card
craggy lava
Oh, gotcha, thank you for that clarification. I was just about to say that I seem to be able to delete Payment Methods without issue, but didn't think that it may be specific to the type, will test again.
vocal niche
from the api we can detach a sepa_payment method like /payment_methods/pm_1NTQLbAoopeIlK3UbFIFWFe8/detachbut from the customer portal I cannot see the way to do it
craggy lava
Hm, I've created a Customer with a card and a SEPA Payment Method, and I'm still seeing the option to delete the SEPA payment method from the Customer Portal:
Can you share the ID of the Customer you're using for your testing where you aren't seeing that?
loud galeBOT
craggy lava
Hm, I don't see any requests to create Customer Portal Sessions in your account logs. Are you by chance talking about deleting these payment methods from the Stripe dashbaord instead?
vocal niche
From there /customers/cus_OKn8GR4V0rGL4I
craggy lava
What is the full URL?
craggy lava
Okay, yeah, that's the dashboard not the Customer Portal.
vocal niche
oh ok
craggy lava
Hm, that is odd, I'm seeing the same thing. We aren't too familiar with the dashboard in this forum (we focus more on helping with our API) so I'm not sure why it isn't appearing there and whether that can be changed. I would recommend reaching out to our Support team regarding this, as they should be more familiar with the dashboard than we are, and ask them to confirm whether this is expected behavior and to investigate further if not.
https://support.stripe.com/?contact=true
vocal niche
thank you