karuppasamy-events-subscriptions | Stripe Developers | Page 1

hasty vaporBOT Jul 27, 2023, 10:59 AM

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barren ridge Jul 27, 2023, 10:59 AM

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hi, do you have any details?

waxen slate Jul 27, 2023, 11:02 AM

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"I have configured everything here, but when I update my subscription, the webhook event does not seem to be firing. Can you please help me check if my webhook event is working or not?"

barren ridge Jul 27, 2023, 11:04 AM

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do you have an example of an event ID evt_xxx you expected to be sent that wasn't?

waxen slate Jul 27, 2023, 11:05 AM

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how to get eventid?

barren ridge Jul 27, 2023, 11:07 AM

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for example by finding it in your Stripe dashboard

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or if you can't get that, what is the ID sub_xxx of the subscription you updated?

waxen slate Jul 27, 2023, 11:08 AM

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sub_1NYRdpLabf7E4J4F0zId8nBZ

barren ridge Jul 27, 2023, 11:15 AM

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we are sending it to you, but your server is rejecting it

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you can see details on https://dashboard.stripe.com/test/events/evt_1NYRl4Labf7E4J4FUrJFTX1V , at the bottom where it shows delivery attempts

waxen slate Jul 27, 2023, 11:18 AM

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may i know that error

barren ridge Jul 27, 2023, 11:19 AM

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you can see it on the page I linked

waxen slate Jul 27, 2023, 11:19 AM

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405 (Method Not Allowed)?

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how to rectify this one?

barren ridge Jul 27, 2023, 11:22 AM

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you fix your server's code or configuration to allow a HTTP POST

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maybe I could give you a pointer if you shared the full code of what your webhook endpoint does

waxen slate Jul 27, 2023, 11:24 AM

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📎 StripeController.cs

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i send my code

barren ridge Jul 27, 2023, 11:29 AM

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hmm the code itself seems fine, with [HttpPost("WebhookEvent")] . So maybe it's a problem with your IIS server or where your server is deployed

waxen slate Jul 27, 2023, 11:29 AM

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we are using azure server

barren ridge Jul 27, 2023, 11:32 AM

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then maybe it's something in your Azure settings

waxen slate Jul 27, 2023, 11:54 AM

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hi now corrected but still not working

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can u please check same sub_1NYRdpLabf7E4J4F0zId8nBZ

sleek pelican Jul 27, 2023, 12:02 PM

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Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

waxen slate Jul 27, 2023, 12:02 PM

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ok

sleek pelican Jul 27, 2023, 12:05 PM

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Could you summarise the latest question for me please?

sleek pelican Jul 27, 2023, 12:10 PM

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waxen slate hi now corrected but still not working

What did you fix here exactly?

waxen slate Jul 27, 2023, 12:11 PM

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hi once update or cancel my subscription it will go to web hook event

sleek pelican Jul 27, 2023, 12:11 PM

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The last event was delivered successfully: https://dashboard.stripe.com/test/events/evt_1NYSt3Labf7E4J4FcVqGSrtt

waxen slate Jul 27, 2023, 12:12 PM

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i think now working fine.. let me check once

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ok thnaks

sleek pelican Jul 27, 2023, 12:14 PM

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Happy to help!

waxen slate Jul 27, 2023, 12:24 PM

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var options = new SessionListOptions
{
Limit = 10,
Subscription = subscriptionData.SubscriptionDetailID
};
i need get latest session id how to get

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var options = new SessionListOptions
{
Limit = 10,
Subscription = subscriptionData.SubscriptionDetailID
};
var service = new SessionService();
StripeList<Session> sessions = service.List(options);
Session session = sessions.FirstOrDefault();

sleek pelican Jul 27, 2023, 12:26 PM

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I don't think there's a way to sort the lists.

waxen slate Jul 27, 2023, 12:27 PM

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ok but for this ID sub_1NYSyaLabf7E4J4FwLVZOJjO getting only one record

sleek pelican Jul 27, 2023, 12:37 PM

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Are you expecting to get more?

waxen slate Jul 27, 2023, 12:38 PM

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i need recent checkout session id details .i dont know how to get it

sleek pelican Jul 27, 2023, 12:41 PM

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How is it related to the Subscription?

sleek pelican Jul 27, 2023, 12:42 PM

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waxen slate ok but for this ID sub_1NYSyaLabf7E4J4FwLVZOJjO getting only one record

This Subscription only had 1 related Checkout Session

waxen slate Jul 27, 2023, 12:44 PM

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if i update the plan mean subscription id should be change right?

sleek pelican Jul 27, 2023, 12:47 PM

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No, it will stay the same

waxen slate Jul 27, 2023, 12:50 PM

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when i update plan this event will fire

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here i need get latest session id

sleek pelican Jul 27, 2023, 12:54 PM

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How do you update your Subscription?
Maybe you're just creating a new one?

waxen slate Jul 27, 2023, 12:56 PM

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sleek pelican Jul 27, 2023, 1:03 PM

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Oh, you are looking for Billing Portal Sessions, not Checkout Sessions

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But I don't think you can filter those by Subscription: https://stripe.com/docs/api/customer_portal/configurations/list

waxen slate Jul 27, 2023, 1:06 PM

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can i get session id here?

tidal ledge Jul 27, 2023, 1:10 PM

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Hi there 👋 jumping in as my teammate needs to step away soon. I don't believe offhand there is a good way to associate a Subscription's update with the Customer Portal Session that made that update. Can you elaborate on what you're hoping to accomplish by making that association, maybe I can help find another approach for that?

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karuppasamy-events-subscriptions

waxen slate Jul 27, 2023, 1:12 PM

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shall i share my code

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i am trying to update plan details in my database

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else if (stripeEvent.Type == Events.CustomerSubscriptionUpdated || stripeEvent.Type == Events.CustomerSubscriptionDeleted)
{
var subscription = stripeEvent.Data.Object as PaymentMethod;
SubscriptionData subscriptionData = new SubscriptionData();
subscriptionData.SubscriptionDetailID = ((Newtonsoft.Json.Linq.JProperty)((Stripe.StripeEntity)stripeEvent.Data.Object).RawJObject.First).Value.ToString();
var cust = ((Stripe.Subscription)stripeEvent.Data.Object).CustomerId;
var options = new SessionListOptions
{
Limit = 10,
Customer = cust
//Subscription = subscriptionData.SubscriptionDetailID
};
var service = new SessionService();
StripeList<Session> sessions = service.List(options);
Session session = sessions.FirstOrDefault();
if (session != null)
{
subscriptionData.SessionID = session.Id;
InsertSubscription(subscriptionData);
}

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📎 test.txt

tidal ledge Jul 27, 2023, 1:16 PM

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Sorry, I'm still not sure I understand what you're trying to accomplish. If your goal is to capture details about the change in the Subscription and store that on your end, why do you need to associated that with a session?

Additionally, the code you showed won't work for the screenshot that you shared. The screenshot is of a Customer Portal Session, but your code is listing Checkout Sessions, those are two distinct types of objects. There is not a way to list Customer Portal Sessions.

waxen slate Jul 27, 2023, 1:37 PM

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Step 1:
After clicking on any plan in the pricing table, we open the checkout page. Once the payment is completed, we receive a session ID. We then update the plan details, including the subscription ID, session ID, start date, and end date.

Step 2
After the user signs in to our application and updates their subscription, we call the webhook event "CustomerSubscriptionUpdated." In this event, we receive the subscription ID, session ID, start date, and end date. We then update this information in our database.

tidal ledge Jul 27, 2023, 1:50 PM

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I don't think trying to associated the Subscription's update with a Customer Portal Session is relevant there. I would recommend listening for customer.subscription.updated Events and using those to populate the details that you want to track on your end.

waxen slate Jul 27, 2023, 1:55 PM

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yes i am using that event in webhook

tidal ledge Jul 27, 2023, 1:56 PM

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👍

waxen slate Jul 27, 2023, 1:57 PM

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but how to get following details here subscription ID, session ID, start date, and end date

tidal ledge Jul 27, 2023, 2:00 PM

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You won't get the session ID, that isn't relevant or present when the update is made by the Customer portal. The other values are all in the structure of the Subscription object that you receive.

ID: https://stripe.com/docs/api/subscriptions/object#subscription_object-id
current_period_start: https://stripe.com/docs/api/subscriptions/object#subscription_object-current_period_start
current_period_end: https://stripe.com/docs/api/subscriptions/object#subscription_object-current_period_end

Stripe API reference – The subscription object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

waxen slate Jul 27, 2023, 2:10 PM

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if auto renewal also fire this event customer.subscription.updated?

tidal ledge Jul 27, 2023, 2:14 PM

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Yes

waxen slate Jul 27, 2023, 2:15 PM

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ok thanks

hasty vaporBOT Jul 27, 2023, 2:19 PM

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tidal ledge Jul 27, 2023, 2:20 PM

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Any time!

#karuppasamy-events-subscriptions