#jclusso-customerbalance-migration

1 messages · Page 1 of 1 (latest)

rough orchidBOT
potent lantern
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Correct

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us_bank_account is ACH v2
ach_debit is ACH v1
customer_balance is Bank Transfers which would eventually replace ACH Credit Transfer (ach_credit_transfer)

viral summit
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now can I accept customer_balance in any currency on the list of supported ones

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or only in my account's currency?

soft ferry
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Hi there 👋 jumping in as my teammate needs to step away soon. You can accept Bank Transfers in the currency associated with the country your Stripe account is based in.
For example, US based Stripe accounts can accept usd Bank Transfers, whereas Stripe accounts based in the EU can accept them in eur.

viral summit
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ok

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so I can't accept a EUR bank transfer into a USD stripe account

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is there any plans for this ever?

soft ferry
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That's correct. I'm not sure if there are plans for that currently, but I can file feedback for our teams to consider indicating that is a feature you'd like to see added in cases it isn't.

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To ensure I fill out that feedback properly, could you help me understand your motivation for this? I would expect the customer sending the bank transfer would be able to specify what currency their bank should send, putting the currency conversion process on their end. If your account received eur when that isn't a valid settlement currency for your account, there is a good chance your account would incur a currency conversion fee when those eur funds are converted to usd if this feature were available.

viral summit
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i have another question

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i'm getting an error regarding deferred payment intent with customer_balance

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i don't see anything in the documentation that would explain why

soft ferry
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What is the error that you're seeing, and where/when in your flow is it being surfaced?

viral summit
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when trying to create the payment element

soft ferry
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Hm, I'm not sure offhand if Bank Transfers are compatible with the deferred intents flows, though I'm not seeing a limitation about that called out in the documentation (that may be an oversight). I'm asking a teammate to double check that.

viral summit
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thanks

soft ferry
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Looking here, it looks like customer_balance isn't compatible with setup_future_usage. Could you try removing setup_future_usage from your flow and see if that causes the error to not be encountered?

viral summit
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oh, i guess it doesn't really matter for us since the user can't pay the invoice on our dashboard

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they have to send a payment

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one more question.. is there any sort of migration guide from ach_credit_transfer to customer_balance? I want to make this switch but was wondering if there is any documentation on any key things to be aware of when switching them out

soft ferry
viral summit
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thanks

soft ferry
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Good flag, I'm not seeing it there either, I'll report that to our teams when I get a chance.

viral summit
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glad to know i'm not blind

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lol

rough orchidBOT