remcomulders | Stripe Developers | Page 1

magic dragonBOT Jul 26, 2023, 8:23 AM

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eternal carbon Jul 26, 2023, 8:24 AM

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Hi

I'm getting 504 timeouts when requesting a 'Payment Create'. Anyone knows what this can be?
Did you try to make manual network tests ?

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You can run this script to make sure that you can access Stripe API from your server and nothing blocking:
https://github.com/stripe/stripe-reachability

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Between, you are "'getting 504 timeouts " by requesting Stripe API or your webserver endpoint ?

fast fiber Jul 26, 2023, 8:32 AM

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I think it's safe to say it can't reach the api from my server. Everything else works, besides my EC2 cluster. Are you familiar with the security set up for outbound requests?

eternal carbon Jul 26, 2023, 8:35 AM

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I think it's safe to say it can't reach the api from my server.
What makes you saying this? did you tried the reachability script I mentioned above ? did you tried a manuel API request and see what is blocking ?

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Are you familiar with the security set up for outbound requests
Not so much, you should reach out to AWS community/forum, this channel is for Stripe API integration questions

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What I can tell, is you need to allow outbound and white list all Stripe ips and domains:
https://stripe.com/docs/ips

fast fiber Jul 26, 2023, 8:36 AM

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Yes, I tried running it via Postman, but I got the same timeout. I'll have a look at those IPs. Thanks for your help so far!

eternal carbon Jul 26, 2023, 8:38 AM

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Yes, I tried running it via Postman, but I got the same timeout
So you own API is not responding and not Stripe APIs, as you are calling your own API... double check that you can reach out to your API from external network too.

fast fiber Jul 26, 2023, 8:43 AM

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Everything on my API is working and is reachable from apps, websites etc. Only route that's not accesisble is the creating payment intent

#remcomulders