bayorwor | Stripe Developers | Page 1

worn cosmosBOT Jul 25, 2023, 11:50 PM

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drowsy spoke Jul 25, 2023, 11:51 PM

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Hello! I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you with decline investigations better than I can: https://support.stripe.com/contact/email

thorn patio Jul 25, 2023, 11:56 PM

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Checking this out

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We previously contact the support and the spoke about 3D verification from the bank which we do not understand

drowsy spoke Jul 25, 2023, 11:58 PM

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3D verification? You mean 3D Secure?

thorn patio Jul 25, 2023, 11:59 PM

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I do not really know the exact term

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but it has 3D attached 😂

worn cosmosBOT Jul 26, 2023, 12:01 AM

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drowsy spoke Jul 26, 2023, 12:01 AM

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Not sure what that could mean, sorry. I recommend you continue to work with support to clarify what's happening.

#bayorwor