Samilla Macedo | Stripe Developers | Page 1

primal moonBOT Jul 25, 2023, 7:31 PM

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quiet bridge Jul 25, 2023, 7:38 PM

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What is the invoice/subscription ID?

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And what are your settings for "manage failed payments"?

hollow socket Jul 25, 2023, 7:57 PM

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sub_1Mc7IWCpjOdJI4gTlQO4RfjD.
In case of Boleto as payment method, are the "Manage Failed Payments" settings important?

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quiet bridge Jul 25, 2023, 8:04 PM

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Looking -- but yes, since thats where payment failures dictate subscription treatment, it can be a factor

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https://stripe.com/docs/payments/boleto/set-up-subscription#set-collection-method

Use Boleto with subscriptions

Learn how to use Boleto with subscriptions.

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You canceled the subscription in the Dashboard on April 18: https://dashboard.stripe.com/logs/req_EuY4pVfDRdgCGB
and the customer paid the boleto on april 20

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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So i can't say why you deleted that subscription

#Samilla Macedo