#s(h&r!
sage summit
silver adder
Can you share an example event you expected to receive that you're not getting?
Do you know where this is failing?
silver adder
Do you have an example event ID?
muted granite
evt_3NWkT5AUaGRw3YS707yNYnIO
silver adder
THanks - looking
This was successfully delivered to your endpoint on retry
The first delivery failed because the connection to your server timed out, but the retry 1hr later succeeded
muted granite
Ok also the subscription renewed events are not reaching, everyday I see few subscription expired, but the stripe renews them
cus_KWXx7Xc4dqSgsG
This is a user I'd you can check for
silver adder
which event specifically?
silver adder
like this one? you aren't subscribed to get customer.subscription.updated events on your endpoint
Or are you referring to invoice.paid? https://dashboard.stripe.com/events/evt_1NQDSjAUaGRw3YS7zSatxizN
muted granite
silver adder
Also not a type you have set up
muted granite
silver adder
Which even do you expect to get that you dont get?
muted granite
The plugin I was using gave this list of events to be configured
Im not that sure about the event , but once the user is charged or his subscription is renewed
I'm expecting an response
silver adder
What do you mean by response? A response from what?
muted granite
On site I'm expecting this webhook to be called when a stipe renews a subscription
silver adder
Ok, then you'll want to add one or both of the event types I mentioned above to your endpoint configuration
payment_intent.succeeded will also be sent where a payment succeeded, but you're already subscribed to these and receiving them, eg: https://dashboard.stripe.com/events/evt_3NUQxiAUaGRw3YS72CSktyt7
muted granite
Ok
I'll see by adding those events
Thanks
Can I trigger the events from stripe dashboard for another customer
?
Who was charged
silver adder
What do you mean by trigger?
muted granite
This user was charged but his subscription is still expired on my site , so if it's possible to trigger and check if events are working
silver adder
what do you mean expired on your site? You mean your tracking of it?
muted granite
On I mentioned earlier that the events are not reaching site and because of the the subscription are expired status on site , but on strip the payment was successful
silver adder
subscription are expired status on site
you mean your own trakcing of this somewhere, or a subscription status on a stripe object?
muted granite
My site is dependent on the events from stripe , if the events are not reaching my site the status of subscription is not updating
silver adder
Sure, but you've not configured the events that you seem to depend on, so you wouldn't expect to get them
If you need those events (you must decide which ones) then you must configure your endpoint to get them
muted granite
I went with the events mentioned on the plugin documentation
silver adder
Ok, then you might need to speak with the provider of that plugin to understand why the events they asked you to use are not have the effect you expect
I can't really speak to the functionality of a plugin or what it depends on
If you control the code I can help you sort out why your expected and actual behaviour differ
and suggest changes to pull those together
muted granite
Ok