smeller_ | Stripe Developers | Page 1

left hollowBOT Jul 25, 2023, 6:33 PM

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bronze fjord Jul 25, 2023, 6:34 PM

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Do you have an example request ID I can look at where you are getting nothing back?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

hexed stump Jul 25, 2023, 6:36 PM

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req_VkerYBSeHQG4rE

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Looking at it now it looks like the charges list is just 0 for some reason.

bronze fjord Jul 25, 2023, 6:40 PM

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That doesn't seem to be the API request where you attempted to expand the Charges. That just looks like a request to confirm the payment without any expand parameter

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You can see there is indeed a charge via this view: https://dashboard.stripe.com/test/payments/pi_3NXptcFK4sHawMw50czFRSB5

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hexed stump Jul 25, 2023, 6:42 PM

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How about this? req_A92Mwwccp2Pe37

bronze fjord Jul 25, 2023, 6:43 PM

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Can you try running it again?

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Like, make the same API call outside of your integration's code to see if you are indeed getting nothing back in the payload?

hexed stump Jul 25, 2023, 6:45 PM

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To be honest I am not sure how to do that, I'm not a developer, I'm just trying to get as much information as possible before I send this to our developer.

bronze fjord Jul 25, 2023, 6:47 PM

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I wish I could help, but this chat is focused on developers and API integration questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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Otherwise, feel free to send your developer here

left hollowBOT Jul 25, 2023, 6:48 PM

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hexed stump Jul 25, 2023, 6:48 PM

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I doubt they'll be helpful haha, but yeah fair enough I'll just send what I know to our developer and he can deal with it. I was primarily just wondering if you knew of anything that had changed since April since I know it worked before and I don't believe we have changed anything since then. Thank you for your time.

#smeller_