saber-googlepay-notworking | Stripe Developers | Page 1

wintry gazelleBOT Jul 25, 2023, 4:13 PM

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untold current Jul 25, 2023, 4:13 PM

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@plain pecan isn't this the same problem as earlier that I already answered? Google Pay worked fine on your Checkout page

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saber-googlepay-notworking

plain pecan Jul 25, 2023, 4:13 PM

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I checked and I do not see any configuration issue.

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I added Google pay via dashboard.

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Do I need to open Google Pay account to see the Google Pay button on Checkout page?

untold current Jul 25, 2023, 4:14 PM

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But I already explained earlier, did you misunderstand waht I said maybe?

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I told you I saw Google Pay fine on your Checkout URL. Everything is configured properly and it works. The problem is that you, the owner of the device you're trying this on, don't have Google Pay configure. This is not a problem with Stripe or your code. Just your device

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I also explained that you need to go to https://stripe.com/docs/stripe-js/elements/payment-request-button and look at which button you get at the top of the page. If you don't see Google Pay then it is 100% a configuration issue on your computer or phone

plain pecan Jul 25, 2023, 4:18 PM

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I am using my laptop and web to see Google Pay button, how can I configure my device to see Google Pay button?

untold current Jul 25, 2023, 4:28 PM

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I don't really have exact instructions. The first step is to configure this directly on https://pay.google.com/ really

plain pecan Jul 25, 2023, 4:29 PM

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Let me try

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I setup google pay account and added my credit card number and verified my identity using 2F authentication. Create another checkout session and still do not see the Google Pay button on checkout url. What am I missing?

untold current Jul 25, 2023, 4:42 PM

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Please try to do what I recommend

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ignore Checkout entirely for a sec (or a few days)

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I also explained that you need to go to https://stripe.com/docs/stripe-js/elements/payment-request-button and look at which button you get at the top of the page. If you don't see Google Pay then it is 100% a configuration issue on your computer or phone

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you'll never see Google Pay in Checkout until you see Google Pay on that specific documentation page

plain pecan Jul 25, 2023, 4:44 PM

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I saw Google Pay on the link you gave me. I saw Google Pay, Apple Pay and Link buttons.

untold current Jul 25, 2023, 4:46 PM

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can you share an exact screenshot of what you see?

plain pecan Jul 25, 2023, 4:46 PM

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ok

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Sorry now only I saw Pay with Link button

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untold current Jul 25, 2023, 4:54 PM

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Okay so you don't have Google Pay configured

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what browser is this? 😅

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Google Pay is in Chrome

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@plain pecan any update before I close this thread? I want to make sure you don't have the same question in a few minutes again

plain pecan Jul 25, 2023, 5:10 PM

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As I do not see Google Pay button on this page, so there is a configuration issue on my laptop. How can I fix it?

untold current Jul 25, 2023, 5:10 PM

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I'm sorry that's the exact same question without any of the info I asked above

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which browser are you using exactly?

plain pecan Jul 25, 2023, 5:11 PM

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I tried Edge

untold current Jul 25, 2023, 5:12 PM

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Google Pay is in Chrome, not Edge. Please try Chrome for Google Pay and Safari for Apple Pay

plain pecan Jul 25, 2023, 5:12 PM

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Let me try Chrome

wintry gazelleBOT Jul 25, 2023, 5:13 PM

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plain pecan Jul 25, 2023, 5:15 PM

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Sorry I do not see Google Pay in Chrome Either

untold current Jul 25, 2023, 5:16 PM

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Cool, can you share an exact picture of that exact same doc in Chrome? Can you then visit chrome://settings/payments?search=payment+method and confirm you see your Google Pay card right there with the GPay icon?

plain pecan Jul 25, 2023, 5:17 PM

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Let me try

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ABove image is taken from Chrome

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Now I am going to Chrome setting page

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I went to this link chrome://settings/payments?search=payment+method and added information and went to this link https://stripe.com/docs/stripe-js/elements/payment-request-button and I do not see Google Pay in Chrome browser.

untold current Jul 25, 2023, 5:31 PM

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Unfortunately you're really misunderstanding all of this @plain pecan. You said you added a card there and it will never work

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You need your real Google Pay card reflected in that UI. Otherwise it's just a local card saved to pre-fill payment forms

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plain pecan Jul 25, 2023, 5:32 PM

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Ok I will again add credit card information to Google Pay

untold current Jul 25, 2023, 5:32 PM

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this is what I see. The first card would never work. The second card works because it has that GPay icon right there

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you need to figure out why Google Pay is not properly configured on your own device. You need Google Chrome and you need to be logged into your Google profile in Chrome too for Google Pay to properly sync on your laptop

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I have to run so my colleague @prime fiber can help but you do really need to figure out how to set up Google Pay on your own machine first, it's not really a Stripe question and we aren't experts on configuring this

plain pecan Jul 25, 2023, 5:35 PM

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Let me log in Google Accout in Chrome and then add information again in Google Pay account. Thank you for your help!

untold current Jul 25, 2023, 5:35 PM

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sure, sorry for the hassle, we know this can be quite tricky to grasp at first when you don't use those products yourself 😦

plain pecan Jul 25, 2023, 5:35 PM

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Its ok.

plain pecan Jul 25, 2023, 5:51 PM

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I added information for Google Pay, I signed in Chrome and clicks the link https://stripe.com/docs/stripe-js/elements/payment-request-button and I still do not see the Google Pay button.

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Do I need to wait for a day or two for Google Pay icon to show up as I opend Google Pay account today?

prime fiber Jul 25, 2023, 5:56 PM

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When you say " I opend Google Pay account today" what do you mean?

plain pecan Jul 25, 2023, 5:57 PM

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I mean that I added credit card information today.

prime fiber Jul 25, 2023, 5:59 PM

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Can you send a screenshot of your card (with the info redacted) in the page here --> chrome://settings/payments?search=payment+method

plain pecan Jul 25, 2023, 6:15 PM

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Let me try

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GPay icon is there

prime fiber Jul 25, 2023, 6:24 PM

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Can you also screenshot this page where the button should show up?

https://stripe.com/docs/stripe-js/elements/payment-request-button

plain pecan Jul 25, 2023, 6:24 PM

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ok

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prime fiber Jul 25, 2023, 6:30 PM

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What browser is that?

plain pecan Jul 25, 2023, 6:30 PM

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In Chrome

prime fiber Jul 25, 2023, 6:33 PM

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Is it Chrome? or Chromium?

plain pecan Jul 25, 2023, 6:34 PM

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Google Chrome browser.

prime fiber Jul 25, 2023, 6:35 PM

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What version?

plain pecan Jul 25, 2023, 6:35 PM

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Let me look

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Version 114.0.5735.248 (Official Build) (64-bit)

prime fiber Jul 25, 2023, 6:41 PM

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This may seem silly, but can you try restarting your computer?

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I think sometimes when you add a new card, it won't show up in new web pages until after a restart

plain pecan Jul 25, 2023, 6:42 PM

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But then I will lose you.

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I will restart now.

prime fiber Jul 25, 2023, 6:46 PM

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I'll be here, so no worries

wintry gazelleBOT Jul 25, 2023, 6:48 PM

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plain pecan Jul 25, 2023, 7:50 PM

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OK

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Google Pay button did not appear on the link after restarting the computer

crude warren Jul 25, 2023, 8:02 PM

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Is that meant to be a larger screenshot?

plain pecan Jul 25, 2023, 8:03 PM

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ok

crude warren Jul 25, 2023, 8:03 PM

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prime fiber Can you also screenshot this page where the button should show up? https://str...

Are you looking here again?

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Do you see any console errors?

plain pecan Jul 25, 2023, 8:05 PM

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There is no error and I am looking to see Google Pay button on checkout url, which I do not see from my laptop.

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Here is the console

crude warren Jul 25, 2023, 8:24 PM

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Can you click that error to see the source?

plain pecan Jul 25, 2023, 8:27 PM

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ok

crude warren Jul 25, 2023, 8:27 PM

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It looks like it might be coming from Google's Google Pay code

plain pecan Jul 25, 2023, 8:29 PM

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Could not load content for webpack:///node_modules/.pnpm/@sentry+utils@5.25.0-beta.1/node_modules/@sentry/utils/esm/instrument.js (Fetch through target failed: Unsupported URL scheme; Fallback: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME)

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Any idea about this error?

crude warren Jul 25, 2023, 8:39 PM

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No, not specifically -- I don't see the same. WHat do you see if you try incognito mode?

plain pecan Jul 25, 2023, 8:39 PM

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Ok

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Incognito shows the identical error.

wintry gazelleBOT Jul 25, 2023, 8:45 PM

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crude warren Jul 25, 2023, 8:45 PM

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Do you have the same issue with this example payment request button?
https://apocalypse-supplies.glitch.me/prb

plain pecan Jul 25, 2023, 8:47 PM

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Let me try

crude warren Jul 25, 2023, 8:47 PM

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And outside of Stripe, you should try Google's live demo here: https://developers.google.com/pay/api/web/guides/resources/demos

plain pecan Jul 25, 2023, 8:48 PM

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I see the link button and let me try goodle developer link.

crude warren Jul 25, 2023, 8:49 PM

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Should see this if set up correctly

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And the button is clickable to get a google pay payment UI

plain pecan Jul 25, 2023, 8:51 PM

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I can see the live Google Pay button on the above link

crude warren Jul 25, 2023, 8:53 PM

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And you can click it and get the payment sheet?

plain pecan Jul 25, 2023, 8:54 PM

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It ask me to pay

crystal jewel Jul 25, 2023, 8:57 PM

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@plain pecan I'm stepping in for my teammates. Give me a few mins to catch up

plain pecan Jul 25, 2023, 8:57 PM

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ok

crystal jewel Jul 25, 2023, 8:59 PM

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Do you mind opening this link once more in Chrome: https://stripe.com/docs/stripe-js/elements/payment-request-button

If I'm following the thread above correctly, you'll see the Link button. Click the Link button then click on the three dots at the top right corner of the new window that opens up. You should see an option to Log Out of Link

plain pecan Jul 25, 2023, 8:59 PM

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Screenshot og

crystal jewel Jul 25, 2023, 8:59 PM

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^ If that's your real contact information, I recommend deleting the screenshot since this is a public channel

plain pecan Jul 25, 2023, 9:00 PM

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Ok Let me try

crystal jewel Jul 25, 2023, 9:01 PM

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Once you're logged out of Link, close the window that popped up and refresh https://stripe.com/docs/stripe-js/elements/payment-request-button

plain pecan Jul 25, 2023, 9:04 PM

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Google Pay did not appear

crystal jewel Jul 25, 2023, 9:05 PM

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what shows up now?

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Can you share a screenshot?

plain pecan Jul 25, 2023, 9:07 PM

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ok

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crystal jewel Jul 25, 2023, 9:09 PM

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What do you see if you click "Pay with link"?

plain pecan Jul 25, 2023, 9:10 PM

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crystal jewel Jul 25, 2023, 9:15 PM

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Interesting. Link should only appear if no cards are saved to your Google account. I don't mean to go around in circles but are you sure you see a saved payment method at pay.google.com ?

plain pecan Jul 25, 2023, 9:16 PM

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Yes I shared a screen shot with you. Let me see if i can find it.

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crystal jewel Jul 25, 2023, 9:18 PM

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Ah, that's on Edge. Do you mind navigating to pay.google.com in Chrome and confirming you're logged in with the same Google account?

plain pecan Jul 25, 2023, 9:25 PM

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Please share me the information again so I can add google pay again. I lost it

crystal jewel Jul 25, 2023, 9:25 PM

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You'll need to add a real card

plain pecan Jul 25, 2023, 9:26 PM

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I have real credit card

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I already added credit card informtion and now I need to add Google Pay

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link credit card with Google pay

crystal jewel Jul 25, 2023, 9:27 PM

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In your Chrome browser, what do you see when you navigate to pay.google.com?

plain pecan Jul 25, 2023, 9:27 PM

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I see the last 4 digits of credit card but no icon of Google pay

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and synchronization is tunred on too

crystal jewel Jul 25, 2023, 9:28 PM

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I'm not referring to Chrome browser settings. Can you share a screenshot of you navigating to pay.google.com ?

plain pecan Jul 25, 2023, 9:29 PM

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Ok

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Above is in Chrome browser

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And synchronization is on

crystal jewel Jul 25, 2023, 9:31 PM

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Got it. Thanks for sharing this.

untold current Jul 25, 2023, 9:32 PM

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👋 I'm back

plain pecan Jul 25, 2023, 9:32 PM

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Now I need to add Goolge Pay and synchronize with my credit card

untold current Jul 25, 2023, 9:32 PM

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Where are you based?

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like which country

plain pecan Jul 25, 2023, 9:32 PM

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US

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In the state of Texas

untold current Jul 25, 2023, 9:33 PM

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okay

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What do you see on https://4242.io/payment-request-button/

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and same on https://rsolomakhin.github.io/pr/gp2/ share exact screenshots of each one In Google Chrome so that we can figure it out

plain pecan Jul 25, 2023, 9:38 PM

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untold current Jul 25, 2023, 9:39 PM

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okay so that second link is purely from Google, using the raw low level Chrome APIs to detect the card and it clearly says "No enrolled instrument"

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so there's still something fully mis-configured on your computer hours later. Just not sure what at this point unfortunately

plain pecan Jul 25, 2023, 9:40 PM

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untold current Jul 25, 2023, 9:43 PM

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Can you load chrome://serviceworker-internals/ and look for the word pay and then share a screenshot of what you see there?

plain pecan Jul 25, 2023, 9:44 PM

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ok

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The above link is not working

untold current Jul 25, 2023, 9:47 PM

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what error do you get?

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that's a custom URL for Chrome you have to copy-paste it in the URL bar

plain pecan Jul 25, 2023, 9:49 PM

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When I click the checkbox, nothing happens

untold current Jul 25, 2023, 9:50 PM

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is this your own home computer? Or like some IT limited device?

plain pecan Jul 25, 2023, 9:51 PM

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It is my own home laptop.

untold current Jul 25, 2023, 9:51 PM

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okay can you click on the Buy button from that earlier page https://rsolomakhin.github.io/pr/gp2/

plain pecan Jul 25, 2023, 9:51 PM

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ok

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untold current Jul 25, 2023, 9:53 PM

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okay so the card is there

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reload the page now

plain pecan Jul 25, 2023, 9:53 PM

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ok

untold current Jul 25, 2023, 9:53 PM

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what do you see after reload

plain pecan Jul 25, 2023, 9:54 PM

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Still No enrolled instrument

untold current Jul 25, 2023, 9:54 PM

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okay what exact Chrome version do you have installed?

plain pecan Jul 25, 2023, 9:54 PM

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I updated Chrome this morning

untold current Jul 25, 2023, 9:55 PM

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still I want to know the exact version

plain pecan Jul 25, 2023, 9:55 PM

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ok

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Version 115.0.5790.102 (Official Build) (64-bit)

untold current Jul 25, 2023, 9:57 PM

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can you try chrome://serviceworker-internals/ again now that you clicked on buy earlier?

plain pecan Jul 25, 2023, 9:57 PM

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ok

untold current Jul 25, 2023, 9:59 PM

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any change?

plain pecan Jul 25, 2023, 9:59 PM

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untold current Jul 25, 2023, 10:00 PM

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lol now it's there

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can you try https://4242.io/payment-request-button/ again?

plain pecan Jul 25, 2023, 10:00 PM

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Because I installed

untold current Jul 25, 2023, 10:00 PM

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Because I installed
what did you install?

plain pecan Jul 25, 2023, 10:01 PM

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Payment link button

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Above link shows payment link button

untold current Jul 25, 2023, 10:01 PM

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please share a screenshot

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(sorry but those words are a bit confusing as "PaymentLink" is an entirely separate Stripe product)

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Can you also try https://4242.io/payment-request-button-no-link/

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@plain pecan please ask questions here, not in a new thread

plain pecan Jul 25, 2023, 10:07 PM

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Let me trya again

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I lost internet connection so I lost the thread

untold current Jul 25, 2023, 10:08 PM

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gotcha, it should be visible in the left bar

plain pecan Jul 25, 2023, 10:09 PM

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I am in. Let me try again

untold current Jul 25, 2023, 10:09 PM

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plain pecan Jul 25, 2023, 10:10 PM

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Above link gives no link message

untold current Jul 25, 2023, 10:10 PM

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what does that mean "no link message"?

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Please try and be really specific about the answers with exact screenshot(s) too

plain pecan Jul 25, 2023, 10:11 PM

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Payment Request Button: No Link
canMakePayment result:

null

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Above is the message from the screen

untold current Jul 25, 2023, 10:11 PM

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Can you restart Chrome entirely?

plain pecan Jul 25, 2023, 10:12 PM

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Let me restart the computer and it will take at least 10 minutes to reboot

untold current Jul 25, 2023, 10:12 PM

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Sure

plain pecan Jul 25, 2023, 10:25 PM

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wintry gazelleBOT Jul 25, 2023, 10:30 PM

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untold current Jul 25, 2023, 10:30 PM

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Okay so unfortunately we all reached the extent of what we can help with I'm sorry. I talked to 4 separate people on my team, we have never seen this. It looks like a problem with Google Pay entirely as a feature not with Stripe

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I think your best next step is really to go and talk to Google directly

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https://support.google.com/googlepay/gethelp is likely the best place to start

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Ultimately your code works, Google Pay will work fine, we just can't figure out why it refuses to work on your own computer

plain pecan Jul 25, 2023, 10:31 PM

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So if I use different computer then it may work.

untold current Jul 25, 2023, 10:31 PM

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possibly

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We've never seen anyone with the kind of results you've had at least

plain pecan Jul 25, 2023, 10:33 PM

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So I can send the checkout session link to my son and from his computer it should work. Let me try then.

untold current Jul 25, 2023, 10:33 PM

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if they have Google Pay working yes.

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if they have never used Google Pay like you 8 hours ago, then ¯_(ツ)_/¯

plain pecan Jul 25, 2023, 10:34 PM

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I will ask my son to add Google Pay, he is also a computer Science major at University of Texas at Dallas.

untold current Jul 25, 2023, 10:35 PM

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Hopefully it works out!

plain pecan Jul 25, 2023, 10:35 PM

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Let me try.

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Will you please check one last time if you see Google Pay button from checkout url

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https://checkout.stripe.com/c/pay/cs_test_b1mDUcLuYe37NObbHMbOq1NBsYWMessMdiJan5R53tmNRkxmrPkYY14yME#fidkdWxOYHwnPyd1blpxYHZxWjA0SzV1UTJGb3JoQXN0VHR0bGF0d3NAUXJCYGdhZz1uMHBgZ2A1RGt3V29CUENrd2B1NWh%2FY3VHRFBcXFNoUmt2TnFTYXVAaHNVN1FmV19fZzFBU2xma01MNTU0aDBUbnBwQicpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPydocGlxbFpscWBoJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl

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And send me a screen shot. Thank you!

noble fractal Jul 25, 2023, 10:37 PM

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Hello! Yep, I see Google Pay there:

Captured_on_2023-07-25_at_15.37.392x.png

plain pecan Jul 25, 2023, 10:39 PM

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So definitely it is my laptop issue. Thank you again to you and all others for the time and efforts.

noble fractal Jul 25, 2023, 10:39 PM

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We're happy to help!

plain pecan Jul 25, 2023, 10:40 PM

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Will you give me some insight to display Apple pay icon on checkout url?

noble fractal Jul 25, 2023, 10:41 PM

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Apple Pay is already working on that page as long as you open it in Safari. 🙂

Captured_on_2023-07-25_at_15.41.012x.png

plain pecan Jul 25, 2023, 10:42 PM

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Awesome!

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So only four payment methods are displayed for a give checkout url?

noble fractal Jul 25, 2023, 10:44 PM

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Those are the ones you have enabled in your Dashboard that are also compatible with this particular transaction.

plain pecan Jul 25, 2023, 10:44 PM

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Ok

#saber-googlepay-notworking