#nujnoel

1 messages · Page 1 of 1 (latest)

teal knotBOT
compact lynx
#

Hello đź‘‹
If I remember correctly, Stripe Checkout can only prefill the payment method in payment mode and not subscription mode

soft verge
#

I have observed that it will sometimes prefill it in subscription mode

compact lynx
#

Unless you're referring to link

soft verge
#

It seems the docs also mention subscription mode? "In subscription mode, the customer’s default payment method will be used if it’s a card"

#

It may be that these users don't have the other required information. "A valid billing address, billing name and billing email are required on the payment method for Checkout to prefill the customer’s card details."

compact lynx
#

Ah good eye, totally missed that portion 🤦 My bad

#

Also just double check if the payment method is set as default under customer.invoice_settings.default_payment_method

soft verge
#

No worries. Thanks. I'll check for that.

compact lynx
#

Cool, sorry about the misunderstanding.

soft verge
#

No worries at all. The doc ref is helpful for understanding the requirements

compact lynx
#

👍

soft verge
#

Hope I'm not bugging you too much, but I can't figure it out. The customer has customer.invoice_settings.default_payment_method set, and has a billing address, name and email.

The checkout session was created a few days after their default payment method was set.

I am using an older version of the API (2020-08-27) so maybe it's been fixed in the latest version?

compact lynx
#

All good, can you share the test checkout session ID or request ID?

soft verge
#

This is a customer in production

#

Do you want me to try to repro in test mode?

compact lynx
#

Yeah try it out in test mode