JackS | Stripe Developers | Page 1

opaque pawnBOT Jul 25, 2023, 2:25 PM

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cloud orbit Jul 25, 2023, 2:26 PM

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Hello 👋
If I remember correctly, yes you could add a coupon to a schedule via the API. However, our team won't know about dashboard behaviour for this unfortunately.

viral swallow Jul 25, 2023, 2:27 PM

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where is best to find out about support regarding this issue?

cloud orbit Jul 25, 2023, 2:30 PM

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Typically, talking to our support team would be a good way to go about dashboard related issues
https://support.stripe.com/?contact=true

Can you share the subscription ID? Just want to check a few things.

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viral swallow Jul 25, 2023, 2:31 PM

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this is one the examples - sub_sched_1Mo8RsByUW5gLVs38XGGwU5Q

this is the event id of the update that caused the issue -
evt_1NTkP1ByUW5gLVs3EChSXhVY

cloud orbit Jul 25, 2023, 2:35 PM

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Yeah looks like the dashboard request caused the changes to the schedule
https://dashboard.stripe.com/logs/req_ptRgFUO07XFu4V

I'd recommend writing in via our support team as they should be able to take a look and confirm what the expected behaviour is.

#JackS