trwler-app | Stripe Developers | Page 1

surreal sonnetBOT Jul 25, 2023, 9:13 AM

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west crest Jul 25, 2023, 9:15 AM

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hi!

well the payout can't happen immediately after the payment, it takes a number of days for it to be available. https://stripe.com/docs/payouts#standard-payout-timing So you might want to rethink things!
The refund is issued and the account issuing it gets a negative balance https://stripe.com/docs/connect/account-balances#accounting-for-negative-balances

frigid ocean Jul 25, 2023, 9:20 AM

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Hi @west crest , I know the payout happens after a number of days. We have a booking system and we only want a payout to happen after the event takes place. The booking could be made a month in advance and a cancellation can be made any time from making the booking to when the event occurs (30 day period). When that happens a refund needs to be made. The issue is that a payout would have been made in this period of time correct?

west crest Jul 25, 2023, 9:21 AM

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yep

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then you can use manual payouts so the payout only happens when you call the API

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https://stripe.com/docs/connect/manual-payouts

frigid ocean Jul 25, 2023, 9:22 AM

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I see, so we could schedule a payout in our own system and trigger it on that date?

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trigger = call the API

west crest Jul 25, 2023, 9:25 AM

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sure

frigid ocean Jul 25, 2023, 9:29 AM

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@west crest Where do I disable automatic payouts or enable manual ones?

west crest Jul 25, 2023, 9:30 AM

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https://stripe.com/docs/connect/manual-payouts descrbes the API call you make on a connected account to change its settings

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on your own account you'll find it in https://dashboard.stripe.com/settings for bank account/payouts

frigid ocean Jul 25, 2023, 9:31 AM

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excellent, thank you.

#trwler-app