JacquesVivi

[ionic pollen]

I'm quite loste

• First - I have try to use retrieve PayementIntent. But I don't have the related chargeback on it
• Then I try to list BalanceTransaction but also stuck with chargeback

For exemple this payout : https://dashboard.stripe.com/acct_1NAW12Gbo8iE5BnL/payouts/po_1NGcZZGbo8iE5BnL8p1Z458U

The connect account don't undestand the product related

And I can't create invoice to charge it

Cause its related to this charge : https://dashboard.stripe.com/acct_1NAW12Gbo8iE5BnL/payments/py_1NFSQGGbo8iE5BnLFm7oGz2g

And this charge have two payouts

So I don't know what is the best approach to take

[tropic patio]

Hi there, do you have the invoice ID?

[ionic pollen]

no

I don't use the invoice system

Just I trigger PaymentINtent

IN this case : https://dashboard.stripe.com/payments/pi_3NDqOjK5IWeP9lF803dyk7BV

[tropic patio]

You questions starts with "What is the best process for creating invoices for charges billed to my connect accounts?", so I assume you are using Invoices API

[ionic pollen]

No

[tropic patio]

Ok. https://dashboard.stripe.com/logs/req_USVn1gxHfgiK51 based on the log. this is a destination charge. So the platform is responsible for the dispute and chargebacks

[ionic pollen]

Yes it is

So I have to show to the connect account the different operations

1. Create the Invoice the fee capturated for the paymentIntent

2. Create the invoir for the refund

3. Facilitate the payout, and the see the product releated. Not ID. BUt product buy on my plateforme

[tropic patio]

No, there's no Stripe API to create an invoice to charge your connected account.

[ionic pollen]

I have to create myself

[tropic patio]

https://stripe.com/docs/connect/account-debits you can use the account debit API to debit your connected acount.

[ionic pollen]

This API allow me to create a charge

Now I need to create an invoice to show all the operations

For exemple

I can have the purchased product. And the fees charged.

But when there is a chargeback. I can't trace the transactions.

I also can't clearly show on Stripe to my "La fabrique" connected account what each payout corresponds to.

I need to clear everything up and make invoices for every move. But I'm completely lost on how to do it with Stripe.

What is your advice? Are there third-party systems?

[tropic patio]

I don't have advices on how to bill your connected account on chargeback

[ionic pollen]

How can I see all transactions related to a payment intent?

The payment then the chargeback ?

Exemple this one : https://dashboard.stripe.com/payments/pi_3NDqOjK5IWeP9lF803dyk7BV

[tropic patio]

You mean the chargeback fee? you can get it from payment_intent->latest_charge->balance_transaction->fee_details

[ionic pollen]

I hace try

Why I can see the reversal on it ?

I juste see the disputed lost

But not the reversal of the transfert

to get back the fund from the connect account

[tropic patio]

What did you try? can you share with me the request ID?

[ionic pollen]

Always the same : https://dashboard.stripe.com/payments/pi_3NDqOjK5IWeP9lF803dyk7BV

[tropic patio]

I know the PaymentIntent ID, I'm more interested in knowing what request you created and what data you received?

[ionic pollen]

1. See the paymentIntent - See the fees - See the payout associated to the connect account
2. See the disput - See the fees
3. See the reversal - See the fees - See the payout associated to the connect account

[errant saddle]

You'll need to lookup the Dispute and associated Balance Transaction(s) directly: https://stripe.com/docs/api/disputes/list#list_disputes-charge

[ionic pollen]

The dipute is not relatef to the connect account.

I have to manually reverse the transfert to get back the fund : https://dashboard.stripe.com/connect/transfers/tr_3NDqIYK5IWeP9lF80qxG320L

Do you confim its two disctinct operations ?

[errant saddle]

What are you looking to do?

[ionic pollen]

I need to create an internal system to

1. Show the paymentIntent - See the fees - See the payout associated to the connect account (acct_1NAW12Gbo8iE5BnL)
2. See the disput - See the fees
3. See the reversal - See the fees - See the payout associated to the connect account (acct_1NAW12Gbo8iE5BnL)

[errant saddle]

Ok, and which part specifically are you having issues with?

[ionic pollen]

This charge : https://dashboard.stripe.com/acct_1NAW12Gbo8iE5BnL/payments/py_1NFSQGGbo8iE5BnLFm7oGz2g

Have two payouts

And I can't reconstruct all the operations

[errant saddle]

Which APIs have you tried? I don't know what 'reconstruct all the operations' means

[ionic pollen]

What it means ? My connected account should see

1. Products purchased on the platform.
2. The fees charged
3. The first associated payout on his bank account
4. The dispute
   5 ) The reversal
   6 ) The associated payout

In short, all the operations done, but in a much simpler way. Because it is currently impossible for an accountant to understand the money that arrives and leaves the bank of the connect account

First - I have try to use retrieve PayementIntent.
Then I try to list BalanceTransaction but also stuck with chargeback

[errant saddle]

Ok, but I don't understand which information you're having trouble locating.

So, pi_3NDqOjK5IWeP9lF803dyk7BV is a direct charge on the connected account. If disputed, then the associated Dispute object will also exist on the connected account

[ionic pollen]

Can you give me for this paymentIntent:
https://dashboard.stripe.com/payments/pi_3NDqOjK5IWeP9lF803dyk7BV

2. The fees charged (2,20 €)
3. The charge related : https://dashboard.stripe.com/acct_1NAW12Gbo8iE5BnL/payments/py_1NFSQGGbo8iE5BnLFm7oGz2g
4. The first associated payout on his bank account : https://dashboard.stripe.com/acct_1NAW12Gbo8iE5BnL/transfers/po_1NGAwSGbo8iE5BnL5mxW3kmz
5. The dispute : https://dashboard.stripe.com/payments/pi_3NDqOjK5IWeP9lF803dyk7BV
6. The reversal and the fee reversed : https://dashboard.stripe.com/connect/transfers/tr_3NDqOjK5IWeP9lF801hHeZMd
7. The associated payout of the refund : https://dashboard.stripe.com/acct_1NAW12Gbo8iE5BnL/transfers/po_1NGcZZGbo8iE5BnL8p1Z458U

[errant saddle]

2. https://stripe.com/docs/expand/use-cases#stripe-fee-for-payment
3. That isn't the related Charge – that's the Transfer for the reversal
4. I told you how to do that: #1133298151621672981 message
5. You'd expand the balance_transaction field on the Transfer object: https://stripe.com/docs/api/transfers/object?lang=curl#transfer_object-balance_transaction
6. Use the Payouts endpoint

[ionic pollen]

Thanks. I will study that

That isn't the related Charge – that's the Transfer for the reversal =>
Are there two transfers? The first before the dispute ? Then the second?

[errant saddle]

There would be the initial transfer of the application fee from the connected account to the platform, yes

The diagram here explains the flow of funds: https://stripe.com/docs/connect/direct-charges#flow-of-funds-with-fees

[ionic pollen]

Ok thanks

Do you have for example github examples of all this? I must not be the first who needs to trace the transactions of my connected accounts ?

[errant saddle]

Nothing specific that I'm aware of. Generally the reporting covers all of this information

[ionic pollen]

what is the reporting ?

[errant saddle]

https://stripe.com/docs/reports

[ionic pollen]

Thanks

It seems much more powerful than all the manipulations I want to do, doesn't it?

[errant saddle]

Yeah maybe. Try it out!