#tamako9910
royal crypt
hazy pecan
hello! can you describe the behaviour in detail? when does it not call back, and what does your page show instead? Any errors?
versed wigeon
Hi @quartz ledge I just reopened this thread
quartz ledge
i have 2 payment options
1st is credit card
2md is promtpay
credit card will have 100% success to callback to success url
but in promtpay sometimes it will not callback
in stripe dashboard have success status
just not callback
versed wigeon
OK, are you relying on the callback to update your DB for the payment results?
quartz ledge
yes
versed wigeon
OK. I'd suggest you to listen to webhook events instead.
Webhook is a more reliable way of getting notified of payment results
quartz ledge
can you please provide some example in C#?
versed wigeon
quartz ledge
can you brife explain how does it work?
versed wigeon
Sure, so when a checkout session is completed by your customer, Stripe will send a POST request to your webhook endpoint (i.e., https://www.yourdomain.com/webhook) with checkout session data. From there you can retrieve the checkout session and fulfill the order.
more details in https://stripe.com/docs/payments/checkout/fulfill-orders
