Bart

[torpid viper]

Which reader model are you using? WisePad 3, WisePOS E, M2... etc?

[trail pond]

M2

[torpid viper]

For M2, it supports bluetooth (iOS and Android) and USB connection (Android only): https://stripe.com/docs/terminal/payments/setup-reader/stripe-m2

It doesn't support connection using a windows device using react electron.

You may refer to the guide here for reader connection and payment collection on bluetooth and USB here.

• Connection
  • Bluetooth (iOS and Android): https://stripe.com/docs/terminal/payments/connect-reader?reader-type=bluetooth
  • USB (Android only): https://stripe.com/docs/terminal/payments/connect-reader?reader-type=usb
• Payment: https://stripe.com/docs/terminal/payments/collect-payment (Choose iOS, Android or React Native)

[trail pond]

so is thre no way to make it work on windows? even unoffically?

[torpid viper]

I'm afraid M2 can't be supported on windows

[trail pond]

not even via usb or blue tooth?

[torpid viper]

Not on Windows even with USB or bluetooth. M2 is used for mobile device connection.

[trail pond]

alright thank you

[torpid viper]

No problem! Happy to help 😄

[trail pond]

@torpid viper will any android device work

[torpid viper]

As long as the Android device supports bluetooth or USB, it should work

[trail pond]

thank you