alexis.saviot | Stripe Developers | Page 1

vocal spokeBOT Jul 21, 2023, 4:51 PM

#

knotty grove Jul 21, 2023, 4:51 PM

#

Hi 👋

Have they provided payment method information?

olive crystal Jul 21, 2023, 4:51 PM

#

i'm in test mode, so i use the card given by stripe (42424242...), so yes

knotty grove Jul 21, 2023, 4:52 PM

#

Okay can you share the Subscription ID?

olive crystal Jul 21, 2023, 4:52 PM

#

the payment information are well registered in the updated payment

#

sub_1NVxR6IihUWcN3e1CyLb1t60

knotty grove Jul 21, 2023, 4:53 PM

#

The subscription is in an active status

#

The problem is that the customer does not have a default payment method configured

#

So even though the Invoice is set to charge_automatically it doesn't know what PM to charge

olive crystal Jul 21, 2023, 4:55 PM

#

ok, so can I give him a link where he can pay without setting a pm ?

knotty grove Jul 21, 2023, 4:55 PM

#

THe subscription was created with save_default_payment_method set to off

olive crystal Jul 21, 2023, 4:55 PM

#

ok so I change that for futur payment ! thks

knotty grove Jul 21, 2023, 4:55 PM

#

ok, so can I give him a link where he can pay without setting a pm
Correct. You can use the invoice_url to send them to a page where they can provide details

olive crystal Jul 21, 2023, 4:56 PM

#

oh ok ! i see

knotty grove Jul 21, 2023, 4:56 PM

#

Yes if you create a Subscription with save_default_payment_method set to on, then when a Customer successfully pays their first invoice it saves the details and re-uses that payment method

olive crystal Jul 21, 2023, 4:56 PM

#

Thanks for these informations, it will be helpful

knotty grove Jul 21, 2023, 4:56 PM

#

There are quite a few options here depending on the experience you want your csutomers to have

#alexis.saviot