pulley | Stripe Developers | Page 1

verbal parrotBOT Jul 21, 2023, 3:47 PM

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grim tree Jul 21, 2023, 3:47 PM

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Hi 👋

Automatic card updates are not something testable using test clocks because they require direct interfacing with card networks.

verbal fox Jul 21, 2023, 3:48 PM

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Makes sense, any way out there to get example payloads from this event? Trying to email a customers when their information gets updated, or if it fails, to let them know their card is expiring

grim tree Jul 21, 2023, 3:51 PM

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I'm looking but not seeing how you could trigger a webhook event to get a notificaiton of this occurring.

verbal fox Jul 21, 2023, 3:55 PM

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Got ya. So maybe just handling the payment failed event would be the safest bet since we can test this

grim tree Jul 21, 2023, 3:57 PM

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I'm not sure I get what you mean by that. Aren't you trying to track when Stripe automatically updates the payment method details based on information from the card issuing banks?

verbal fox Jul 21, 2023, 4:04 PM

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Correct, but if we are not able to test this event, i dont think it would be safe to write a feature to notify a customer that their card was updated.

So the only option i see, unless im missing something, would just be to notify the customer via email, that their payment failed.

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And not notfiy them about their card being update

grim tree Jul 21, 2023, 4:07 PM

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That assumes the payment would fail, which automatic updates are designed to prevent

verbal fox Jul 21, 2023, 4:08 PM

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Right, so i think that would be a catch all for us. If payment updates, subscription gets charged, customer receives notification of payment. If it fails to update for some reason, customer gets notified on next bill that payment failed becase of foo-bar

grim tree Jul 21, 2023, 4:14 PM

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Right so then you bring them back on-session to provide new payment info

verbal fox Jul 21, 2023, 4:18 PM

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got ya thanks for the chat!!! Helped a ton

#pulley