peter.chai | Stripe Developers | Page 1

worn finchBOT Jul 21, 2023, 6:07 AM

#

crude chasm Jul 21, 2023, 6:09 AM

#

In https://dashboard.stripe.com/settings/billing/automatic, you may enable "Send emails to customers to update failed card payment methods", so that an email will be sent to update new payment method in the event of payment failed.

#

Alternatively, you may also:

send the customer the invoice URL of the failed invoice; OR
use customer portal link for update the payment method: https://stripe.com/docs/customer-management/activate-no-code-customer-portal

icy pine Jul 21, 2023, 6:18 AM

#

are we able to send out a chackout session to the customer to update and continue the subscription?

crude chasm Jul 21, 2023, 6:19 AM

#

Checkout Session can only be used for initial subscription. To update the payment method details of the existing subscription, above 3 approaches can be used

#peter.chai