Gautam | Stripe Developers | Page 1

midnight shoalBOT Jul 21, 2023, 1:46 AM

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brazen umbra Jul 21, 2023, 1:54 AM

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Hi there, you can disable the webhook endpoint from your Dashbaord

umbral saffron Jul 21, 2023, 1:55 AM

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we can not disable .. we want if for that invoice if you can stop

brazen umbra Jul 21, 2023, 1:59 AM

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So what exactly do you want to stop?

umbral saffron Jul 21, 2023, 2:00 AM

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"evt_1NV5EVGXlQ7PG1un6cTfAmLp",

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this is corresponding to one invoice

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which I don't want to process from our side

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"evt_1NUxQnGXlQ7PG1unc19Whzra", this as well .. both invoice got created manually

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it would be great if you can stop sending event for these events

brazen umbra Jul 21, 2023, 2:26 AM

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Are you asking if there's a way to stop events just for invoice in_1NV5EUGXlQ7PG1unz43Fqusf?

umbral saffron Jul 21, 2023, 3:44 AM

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yes

brazen umbra Jul 21, 2023, 3:45 AM

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No, there's isn't a way. Instead you should fix your webhook endpoint.

umbral saffron Jul 21, 2023, 3:46 AM

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ok...if we delete these invoice then webhook should stop for this invoice?

brazen umbra Jul 21, 2023, 3:57 AM

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You can delte this invoice because it's still in draft mode

umbral saffron Jul 21, 2023, 3:58 AM

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ok

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one more question ..for this subscription sub_1N81hGGXlQ7PG1unmse4C4GX one payment has failed ... thereafter we update the subscription with valid card .. we enabled the retry ..but re try did not work

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could you please help me in this problem .. what is the way to collect the faile payment

brazen umbra Jul 21, 2023, 4:06 AM

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https://dashboard.stripe.com/logs/req_FKgN3BtkqKjElm the customer's card is declined.

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You can ask the customer to reach out to their issuer bank, or use a different card

umbral saffron Jul 21, 2023, 4:08 AM

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we have updated the subscription with correct card ..but till that time payment has already gailed .. how to retry that .. we did the setup in dashboard but re try did not happen

brazen umbra Jul 21, 2023, 4:09 AM

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The card issuer can still decline the transaction even the card is set up properly.

umbral saffron Jul 21, 2023, 4:10 AM

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but we checked the time payment has failed ..subscription has wrong card

brazen umbra Jul 21, 2023, 4:10 AM

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I don't understand what you mean

umbral saffron Jul 21, 2023, 4:12 AM

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sub_1N81hGGXlQ7PG1unmse4C4GX -- this subscription one cycle payment has failed .. we send the invoice to customer ..he paid with card and payment successfull .. but that time we did not updated the subscription with correct card .. so during next cycle again it failed .. then we updated the subscription with correct card .. now how we will get the payment from customer

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and we tried with re try mechanism ..but that did not work

brazen umbra Jul 21, 2023, 4:14 AM

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Again, the card issuer can decline the transaction even it's the same card.

umbral saffron Jul 21, 2023, 4:14 AM

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ok .. so customer has declined again ?

brazen umbra Jul 21, 2023, 4:14 AM

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Your integration should always handle the card decline scenarios.

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There are many reasons and we won't know why the card issuer declines the transaction

umbral saffron Jul 21, 2023, 4:21 AM

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we set the retry mechanism .. after setting the correct card .. that did not work..we did not get any log for retry

#Gautam