jw1988 | Stripe Developers | Page 1

manic geyserBOT Jul 20, 2023, 9:33 AM

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digital lagoon Jul 20, 2023, 9:34 AM

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Hi there!

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Can you share a request ID (req_xxx) or PaymentIntent ID (pi_xxx) where you see this error?

lofty shell Jul 20, 2023, 9:37 AM

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where can i find them in the log?
status in the log is:

POST /v1/tokens
200 OK

the error is on the page in the basket

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i can see this id in the response text
"id": "src_1NVr43FDTrXng8z7VEnCqWUk",

digital lagoon Jul 20, 2023, 9:42 AM

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where can i find them in the log?
Can you find it here? https://dashboard.stripe.com/test/logs

lofty shell Jul 20, 2023, 9:44 AM

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{
"object": {
"id": "src_1NVr43FDTrXng8z7VEnCqWUk",

digital lagoon Jul 20, 2023, 9:45 AM

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That's not a request ID (req_xxx), but having a look...

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And can you clarify where exactly you ses the "payment type invalid" error? Maybe share a screenshot?

lofty shell Jul 20, 2023, 9:46 AM

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on the page if i want to pay with apple pay or google pay

Bildschirmfoto_2023-07-20_um_11.42.32.png

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This?
req_BJHj9YDIAURsP2

digital lagoon Jul 20, 2023, 9:47 AM

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The error you shared is displayed by your own website, not Stripe. I'm trying to find the error generated by Stripe (if any).

lofty shell Jul 20, 2023, 9:48 AM

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ok

digital lagoon Jul 20, 2023, 9:49 AM

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Do you see any error in the browser console?

lofty shell Jul 20, 2023, 9:52 AM

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just a google tag manager error
nothing related to payment

digital lagoon Jul 20, 2023, 9:53 AM

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I would need more information to investigate:

Do you have a specific request ID to stripe that errored?

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Or do you have a specific line of code with a specific error message you received from Stripe?

lofty shell Jul 20, 2023, 9:54 AM

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is that the request id?
req_HWVuVRTtj3XsrA

digital lagoon Jul 20, 2023, 9:55 AM

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That's a request ID, but it was succesful without any error message, so from Stripe poin't of view everything worked as expected here.

lofty shell Jul 20, 2023, 9:56 AM

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hm ok so it has something to do with woocommerce not stripe right?

digital lagoon Jul 20, 2023, 9:57 AM

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Probably yes, I recommend asking woocommerce support for help.

lofty shell Jul 20, 2023, 9:57 AM

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ok thank you for your support

#jw1988