#wentaozhou
wise sequoia
Hello! Do you happen to be using two different accounts for your live and test requests?
slender tree
it's the same stripe account just in different modes
wise sequoia
Gotcha - do you have the livemode PaymentIntent ID that's not giving you back charges?
slender tree
pi_3NVjp3JoLuBft2Ab1I9wk2SJ
wise sequoia
That PaymentIntent hasn't actually succeeded - that's why it has no charges
It's current status is requires_action
slender tree
hmm okay thanks. do you know why is that? what did I miss?
wise sequoia
That PaymentIntent requires authentication/3DS to be completed - you need to bring your customer back on-session so they can complete the auth process
slender tree
sorry I don't quite get it. is it because the parameter I pass in are wrong or ?
wise sequoia
No, this is a normal thing that happens and it's somethign you need to be resilient towards in your integration. Based on the PIs you sent over it looks like you're confirming server-side, which is fine in cases where no additional action is required. But for cards that require authentication to complete payment you HAVE to bring your customer back on-session and handle the next actions
Here's an example guide we have that shows how to handle this: https://stripe.com/docs/payments/finalize-payments-on-the-server?platform=web&type=payment#next-actions
lament joltBOT
slender tree
so I need stripe.handleNextAction to handle the case is that right?
wise sequoia
yup
slender tree
thank you very much!
do you know when it would require additional action? as it does not happen each time
rugged mist
👋 taking over here. In real world it's totally depends on the issuer banks
slender tree
hello?