bug-checkout-3ds | Stripe Developers | Page 1

minor thicketBOT Jul 19, 2023, 9:30 PM

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spare agate Jul 19, 2023, 9:30 PM

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bug-checkout-3ds

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@steep plank if you use Checkout, our hosted product documented at https://stripe.com/docs/payments/checkout then you don't need to do anything, we'll handle 3DS automatically for you as needed

steep plank Jul 19, 2023, 9:31 PM

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we're using stripe checkout and one of our customer sais failed to pay due to 3ds

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I don't have to do anything in my side?

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my checkout is just popup the modal

spare agate Jul 19, 2023, 9:34 PM

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Yes that just means they tried to pay, we ask them to go through 3D Secure and they didn't complete it successfully

steep plank Jul 19, 2023, 9:35 PM

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I'm saying that we're using this kind of popup (stripe checkout)

spare agate Jul 19, 2023, 9:36 PM

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That "popup" is extremely old. It was deprecated well over 4 years ago and doesn't support 3D Secure at all (never has and never will) so I'm sorry I'm really confused by what you are asking. Are you the developer of the code maintaining it? Or are you using a third-party tool you installed?

steep plank Jul 19, 2023, 9:37 PM

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I'm developer

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We really like popup than redirecting

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do you have any non-depreciated checkout which works in a way liek above( I mean in popup)

spare agate Jul 19, 2023, 9:39 PM

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no

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You really really should use Checkout, it's going to be drastically easier

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If you don't want to you can build your own integration based on PaymentElement, it's just a lot more work. See https://stripe.com/docs/payments/accept-a-payment for the options

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but you need to stop using that old pop up, it's been deprecated and unmaintained for years.

steep plank Jul 19, 2023, 9:40 PM

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hmm, our system is subscription based

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if I migrate to new checkout, nothing will happen for existing subscribers?

spare agate Jul 19, 2023, 9:44 PM

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correct, it'll just be for new Customers/Subscriptions

steep plank Jul 19, 2023, 9:46 PM

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hmm

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for now, we will show popup, and get token , and then in the backend make subscription with that tokemn

spare agate Jul 19, 2023, 9:50 PM

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which will fail for all transactions that require 3D Secure

steep plank Jul 19, 2023, 9:52 PM

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😦

spare agate Jul 19, 2023, 9:54 PM

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Really I gave you both options, the next step is to read the docs and pick the option that works best for you!

steep plank Jul 19, 2023, 10:02 PM

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can you write the link for 2 options again here

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for me

spare agate Jul 19, 2023, 10:10 PM

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https://stripe.com/docs/payments/accept-a-payment

steep plank Jul 19, 2023, 10:10 PM

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only this 1 link?

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expected 2 links for your 2 options

spare agate Jul 19, 2023, 10:13 PM

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it has both integration paths on that same page at the top

#bug-checkout-3ds