#k3davis
1 messages · Page 1 of 1 (latest)
Hi 👋 can you share more context? We're not too familiar with the messages that are displayed in the dashboard so I'm not sure what you're referring to.
sure, this is regarding pi_3NVTfMFnSqw89al60gIksm6u and i'll capture the message
is it applicable to include "Advanced fraud signals" in off-session charges? or is this payment not properly identified as off-session?
Thank you for that. I'm not exactly sure what that message is trying to indicate offhand.
The Payment Intent you referenced was created as an off_session payment. The only thing I'm seeing that I think that message could relate to, is that the Setup Intent which created the Payment Method being used was also handled server-side by being passed raw card details. So there doesn't seem to be any association with the customer inputting those details, so it doesn't look like stripe.js had a chance to gather any fraud signals for the entire transaction.
I would recommend reaching out to our Support team to double check, as I think they'll be more familiar with what that message is trying to convey.
https://support.stripe.com/?contact=true
OK, thank you, i'll do that. Appreciate your input