#k3davis

1 messages · Page 1 of 1 (latest)

wooden irisBOT
north beacon
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Hi 👋 can you share more context? We're not too familiar with the messages that are displayed in the dashboard so I'm not sure what you're referring to.

rugged plank
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sure, this is regarding pi_3NVTfMFnSqw89al60gIksm6u and i'll capture the message

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is it applicable to include "Advanced fraud signals" in off-session charges? or is this payment not properly identified as off-session?

wooden irisBOT
north beacon
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Thank you for that. I'm not exactly sure what that message is trying to indicate offhand.

The Payment Intent you referenced was created as an off_session payment. The only thing I'm seeing that I think that message could relate to, is that the Setup Intent which created the Payment Method being used was also handled server-side by being passed raw card details. So there doesn't seem to be any association with the customer inputting those details, so it doesn't look like stripe.js had a chance to gather any fraud signals for the entire transaction.

I would recommend reaching out to our Support team to double check, as I think they'll be more familiar with what that message is trying to convey.
https://support.stripe.com/?contact=true

rugged plank
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OK, thank you, i'll do that. Appreciate your input