pythonian | Stripe Developers | Page 1

quartz stratusBOT Jul 19, 2023, 8:38 AM

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cinder briar Jul 19, 2023, 8:38 AM

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👋 happy to help

old swan Jul 19, 2023, 8:42 AM

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Hi tarzan, please what do you think i can do to troubleshoot this issue?

cinder briar Jul 19, 2023, 8:47 AM

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sorry for keeping you waiting

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would you mind sharing your account ID?

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are you still here @old swan?

old swan Jul 19, 2023, 9:09 AM

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Hi, okay let me check for my account ID and get back to you

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Here is my ID: acct_1D8Sn8AOjrujWr90

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Let me know if there is any other information to provide.

cinder briar Jul 19, 2023, 9:16 AM

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do you have a connect account ID?

old swan Jul 19, 2023, 9:21 AM

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Connect account ID?

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How do i find that please

agile girder Jul 19, 2023, 9:22 AM

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Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

old swan Jul 19, 2023, 9:22 AM

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Alright.

agile girder Jul 19, 2023, 9:24 AM

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You mentioned that you want to check the Live mode events, but I only see an Test mode Connect webhook.

old swan Jul 19, 2023, 9:27 AM

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Okay let me get something clear. I am developing an application that enables users to onboard on my site by creating a Stripe connected account under my platform account. Now these users will through my site, be able to manage their subscriptions. So in my local development, i use the stripe CLI to test my webhook endpoints, and it works. Now i want to see how the webhook also works when i use the hosted endpoints for my custom domain name, while using the test api keys. Is this something i cant do?

agile girder Jul 19, 2023, 9:32 AM

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You can, what's your challenge then?

old swan Jul 19, 2023, 9:33 AM

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My challenge is that, the events are not sent to my webhook endpoints. While i can see that the events are logged in the Events tab, the events i am looking out for are not sent to my endpoint

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And i dont know where to look at to fix the issue.

agile girder Jul 19, 2023, 9:34 AM

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Could you please share an example event ID?

old swan Jul 19, 2023, 9:35 AM

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Okay for instance evt_1NVWFoAOjrujWr90XdpkKCks

agile girder Jul 19, 2023, 9:41 AM

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This one was made on your Platform account, that's why your Connected webhook endpoint didn't receive anything.

old swan Jul 19, 2023, 9:43 AM

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Wow. so what do you suggest i change/adjust please? Since it worked locally during development, i didnt realise i might need to adjust something when i am using the connected webhook hosted endpoint

agile girder Jul 19, 2023, 9:55 AM

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If you want to listen to events happening on your connected accounts, you need to trigger an event on your connected account first.

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Hence the distinction between your own webhooks and Connected accounts webhooks.

old swan Jul 19, 2023, 9:58 AM

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Okay, so do i need to define webhooks for both my account and connected accounts or just only for my connected account?

agile girder Jul 19, 2023, 9:59 AM

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It depends on your needs.
If you perform no activity on your Platform account, you might not need your own webhook.

old swan Jul 19, 2023, 10:01 AM

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Alright thank you.

agile girder Jul 19, 2023, 10:02 AM

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Happy to help!

old swan Jul 19, 2023, 10:02 AM

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So let me ask though, in this case, which is more preferable to use for enabling users create a subscription, stripe.Checkout with mode as subscription or stripe.Subscription?

agile girder Jul 19, 2023, 10:07 AM

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Checkout gives you a Stripe-hosted interface, while raw Subscription will require a pre-saved Payment Method, or collecting it via your own interface (with Payment Element, for example).

old swan Jul 19, 2023, 10:14 AM

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Alright, seems to be lots of efforts using stripe Subscription. Thank you

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