thomasst | Stripe Developers | Page 1

drifting glacierBOT Jul 18, 2023, 2:23 PM

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soft spruce Jul 18, 2023, 2:30 PM

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hey there, looking at this

next quail Jul 18, 2023, 2:43 PM

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Thanks. Please let me know when you have an update 🙂

soft spruce Jul 18, 2023, 2:45 PM

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still looking ⏳

slate mulch Jul 18, 2023, 3:10 PM

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@next quail It looks like it became past_due in this Event: https://dashboard.stripe.com/events/evt_0NNoZ84rOYBvHyzsa7DECqAw
This happened when the Invoice for the month was sent I think since it seems your due date is immediate instead of being a month later

next quail Jul 18, 2023, 3:11 PM

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Thanks, I thought the subscription was configured to allow for 7 days to pay the invoice

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"days_until_due": 7,

slate mulch Jul 18, 2023, 3:12 PM

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Not sure, if you look at https://dashboard.stripe.com/events/evt_0NNoaN4rOYBvHyzs8sLSHxGT I see due_date: 1687921019 which is the same day

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Honestly I don't know much about this logic and I think you'd be better off asking our support team for something like this

next quail Jul 18, 2023, 3:13 PM

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Thanks

#thomasst