#Admiral

1 messages · Page 1 of 1 (latest)

crystal dirgeBOT
solar zinc
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Can you share the checkout session id or request id so we can take a look?

dense tree
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sure evt_1NUwbPCmp8xvPA29QrePXabX

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if you want I also have webhook data for that

solar zinc
dense tree
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I cancelled it few times to do testing, but I can assure you even no one cancel it, I'll get this message:
[cancellation_details] => Stripe\StripeObject Object ( [comment] => [feedback] => [reason] => cancellation_requested

and here is look like in stripe:

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I'll tell you in brief what scenario it is, we give promo code which gives one year subscription to our users. after 1 year, when their subscription expires, we would like to give the option of renew to them , this time not with promo code, though with using card and thru payment in checkout session. we want to give them 1 day free trial as well.

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so 1 day free trial followed by 1 year subscription.

solar zinc
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That sets the subscription to cancel at the end of the billing period (1 year)

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So don't make that request if that's not the behavior you want

dense tree
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I set it to false already in back end, even in webhook data, it shows "cancel_at_period_end" is already set to false, kindly please check the attachment.

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if you search for "cancel_at_period_end", it set to false already. even "cancel_at" is pointing to a year from now.

solar zinc
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It's set to false because the subscription was already cancelled

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You can see status is cancelled

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The subscription had cancel_at_period_end set to true up until it was cancelled

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Which is expected