sasha.rudenko | Stripe Developers | Page 1

chilly agateBOT Jul 18, 2023, 8:43 AM

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royal kettle Jul 18, 2023, 8:43 AM

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Can you share the ID (req_xxx) of the failing API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

mossy pelican Jul 18, 2023, 8:45 AM

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POST /v1/payment_methods

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is it safe to share req ID?

royal kettle Jul 18, 2023, 8:47 AM

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It is yes

mossy pelican Jul 18, 2023, 8:48 AM

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req_oRyGUsLjUeCw6u

royal kettle Jul 18, 2023, 8:48 AM

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You say acct_1NRB6DAh7XTfyFsF is a new account?

mossy pelican Jul 18, 2023, 8:49 AM

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created 1-2 week ago

royal kettle Jul 18, 2023, 8:49 AM

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We recently made a change that prevents passing raw PAN data without additional verification

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You need to speak to support: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

mossy pelican Jul 18, 2023, 8:50 AM

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so, is it possible to solve this issue without changes in code? or it may be some changes ?

royal kettle Jul 18, 2023, 8:51 AM

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Potentially, but I don't know for certain. You need to speak to the support team

#sasha.rudenko