ArjunB | Stripe Developers | Page 1

rustic sequoiaBOT Jul 17, 2023, 6:51 PM

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wraith marsh Jul 17, 2023, 6:51 PM

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Hello there

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we want to add their acct to exception rule.. will the prev trx go through?```

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No it won't retry automatically.

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You would need to confirm the PaymentIntent again

stiff rampart Jul 17, 2023, 6:53 PM

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how do we do that?

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make a payment again?

wraith marsh Jul 17, 2023, 6:53 PM

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Depends on the integration. Are the PaymentMethods being attached to the Customer?

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Do you have an example?

stiff rampart Jul 17, 2023, 6:54 PM

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yes

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one sec

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https://dashboard.stripe.com/payments/pi_3NUYdNFdV4bT3T5F1yiEe1ZL

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

wraith marsh Jul 17, 2023, 6:58 PM

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Hmm okay yeah with this flow you are attempting to confirm client-side which means a successful confirmation is what actually attaches the PaymentMethod. There is no way to retry here without bringing your customer through the flow again and having them enter their card details again.

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You might want to consider using "Review" rules in this case instead of block rules. See: https://stripe.com/docs/radar/rules

stiff rampart Jul 17, 2023, 6:59 PM

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gotcha.

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so if we don't review in time what happens

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is it time bound and gets declined eventually?

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what happens to the transaction until then? pending

wraith marsh Jul 17, 2023, 7:01 PM

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Take a read through https://stripe.com/docs/radar/reviews

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Unless you use auth & capture the charge is basically captured immediately

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But the review allows you to decide whether to refund or not

stiff rampart Jul 17, 2023, 7:02 PM

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so if we refund, the transaction fails?

wraith marsh Jul 17, 2023, 7:02 PM

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No

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If a transaction goes in review it has already succeeded

stiff rampart Jul 17, 2023, 7:03 PM

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ah, we don't want that.

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seller will ship , once the transaction is successful

wraith marsh Jul 17, 2023, 7:04 PM

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Yeah so you may want to look at manual capture: https://stripe.com/docs/payments/place-a-hold-on-a-payment-method

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This will give you 7 days during which you can review the payment before you actually capture the Authorization

stiff rampart Jul 17, 2023, 7:06 PM

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got it

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thanks

#ArjunB