falit-customerportal-india | Stripe Developers | Page 1

thick beaconBOT Jul 17, 2023, 6:33 PM

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white phoenix Jul 17, 2023, 6:33 PM

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@desert pilot Hello! I'm sorry can you give me a bit more context on your ask? What's the issue exactly? Is it that the CustomerPortal doesn't ask for the billing details today?

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falit-customerportal-india

desert pilot Jul 17, 2023, 6:36 PM

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hey @white phoenix , the customer portal has a section to fill the billing details, but the right now, the customer can go and update the subscription without filling the billing address. But upon fullfiling the payment , they realise for our case, they have to fill billing address.

white phoenix Jul 17, 2023, 6:37 PM

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Gotcha, so looks like you can't really use the CustomerPortal in that case unfortunately. We likely don't handle that requirement for India properly. I'd recommend flagging as a feature request to our support team: https://support.stripe.com/contact

desert pilot Jul 17, 2023, 6:37 PM

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Can i while getting their Payment method, can i ask them to input the biliing address as mandatory option

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Same query for Checkout Session , can i force to user to add billing address and then move to payment or force them to add billing address during payment

white phoenix Jul 17, 2023, 6:41 PM

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With Checkout you can use https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-billing_address_collection

desert pilot Jul 17, 2023, 6:41 PM

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Alright with checkout , i think i can achieve this

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yup

white phoenix Jul 17, 2023, 6:42 PM

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Make sure to report the feature request to our support team so that we track it

thick beaconBOT Jul 17, 2023, 6:44 PM

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desert pilot Jul 17, 2023, 6:49 PM

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As per Indian regulations, export transactions require a customer name and address. More info here: https://stripe.com/docs/india-exports

This is the error that customer gets . Is there a way i can show this info on customer portal as a warning / information .. Our flow perfectly works with customer portal

Accept International Payments from India

When buyers of your goods or services are located outside India.

rotund ermine Jul 17, 2023, 6:49 PM

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👋 stepping in here as koopajah needed to step away

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Yeah as noted above you can't really specify this on Customer Portal today.

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We recommend reporting a feature request to our Support team here since we understand the use-case but just not really possible right now with Customer Portal.

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The best you could do is indicate to the customer that they need to input this info before you redirect to Customer Portal

desert pilot Jul 17, 2023, 6:51 PM

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yes

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got it

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thanks

#falit-customerportal-india