#obo-invoice-usagerecord

1 messages · Page 1 of 1 (latest)

clever belfryBOT
proven quiver
#

obo-invoice-usagerecord

robust fractal
#

I'm assuming this is only doable via the api? @proven quiver

proven quiver
#

yes

robust fractal
#

@proven quiver it seems that I have quite a few timestamps for this leading up to the actual billing moment (dozens). Is there a way to clear all usage records for a subscription?

proven quiver
#

no that doesn't exist unfortunately

robust fractal
#

okay, looks like I may need to do some programming. Thank you

#

actually one more question @proven quiver it looks like I can receive usage record summaries on the API, but not a list of the usage events like on the dashboard. Is there a way to list these out via the API?

proven quiver
#

no that is impossible 😦

#

that's usually something you list yourself

#

like in your own database

robust fractal
#

I see. I'm apparently in a bit of a pickle

proven quiver
#

I can't think of an easier way

robust fractal
#

Could I just add a credit to their account to offset the bill?

#

or is there a delay on that

#

(they're going to be billed in about 2 hours)

#

or a coupon

proven quiver
#

you can do a 100% one-time Coupon I think which would solve the problem but it's a bit weird. You could also cancel the Subscription and recreate it

robust fractal
#

this is an enterprise customer, so we're able to talk with them

#

the cancellation would get weirder due to all of our automated stuff

#

I think this will solve the problem. Thanks for your help

proven quiver
#

sure thing!