smax | Stripe Developers | Page 1

rose lynxBOT Jul 17, 2023, 2:55 PM

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fresh jasper Jul 17, 2023, 2:56 PM

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Hello 👋
I'd recommend talking to our support team about this as they're better equipped to look into declines and can help provide deeper context.

If you have an example PaymentIntent ID, I can take a quick look and share what's going on

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However, talking to the support team would be the optimal way to go about this
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

knotty linden Jul 17, 2023, 2:57 PM

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Okey, thanks

#smax