#Gautam

1 messages · Page 1 of 1 (latest)

mighty turtleBOT
granite ingot
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Hello again 👋
If the invoice retries have been exhausted then no, it won't be retried again after updating the PaymentMethod. You'll need to trigger the payment manually by either calling the API or using the dashboard.

You can test all this using test clocks

wide dragon
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for credit card .. how re try will work ( if I will update subscription then it will charge to new card)?

granite ingot
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You'll need to set it as default under customer's invoice settings

wide dragon
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usually what will be the freequency for re try

granite ingot
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or on the subscriptions

wide dragon
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we did

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in subscription

granite ingot
wide dragon
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in my dashboard ..re try schedule is disable

granite ingot
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In that case, the invoice won't be retried

wide dragon
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how to enable it

granite ingot
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if I remember correctly, you need to be on a newer billing plan. Does your account have a custom billing/fee plan with Stripe?

wide dragon
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not sure on that part .

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Thanks for your help