#frallain
shut tangle
lusty vessel
Hello 👋
Can you share the example subscription ID along with the request ID to update the sub?
That'd help take a look at what's going on
lusty vessel
The subscription is created with collection_method: send_invoice which means customer is sent the invoice each cycle.
Where exactly are you seeing it update the payment method type to cash app? Can you share a screenshot?
short raft
on https://dashboard.stripe.com/subscriptions/sub_JJc2M2IMUYvKqE , Actions -> Manage scheduled updates
I guess I need to specify that collection_method="send_invoice" in each phase because the default is "charge_automatically" and then needs a payment method
(my best guess)
lusty vessel
Could be but not sure why its defaulting to cash app though
short raft
yes...
lusty vessel
Asking a colleague to look into it too.
Give us a few and we'll get back to you as soon as we can
short raft
thanks
so even by specifying collection_method="send_invoice" in each phase, I get the same behavior of having
will try to specify default_payment_method so that it does not change then
terse cradle
👋
If you don't want Cash App to be added then you want to turn it off via your Invoice Template settings: https://dashboard.stripe.com/settings/billing/invoice
Try toggling it there and then going through this flow again and let me know if you still see it?
short raft
in terms of programmatic API, do you know which parameter is involved?
terse cradle
This is the payment_settings.payment_method_types on the Subscription
You can't control this directly via API via the Subscription Schedule object
short raft
ok will try your way but seems to be a bug to fix, I don't want to disable Cash App Pay globally...
on this subscription I see
Enabled payment methods : ACH credit transfer and Link
I'd like it to stay this way for obvious reasons...
terse cradle
Can you give me that Sub ID?
Oh that is the one you provided above
Do you have a test mode example where you actually performed the update?
Like I'm curious if the UI is just incorrect here... we just aren't super familiar with how the Dashboard works becuase we just focus on the API here.
short raft
Do you have a test mode example where you actually performed the update?
unfortunately not for our ACH customers...
but it is just some scheduling so no worries to delete it
I'll redo it after
terse cradle
Yeah honestly I think this is a bug with the Dashboard editor
And it is either a UI bug or it is just displaying the wrong info.
I'd recommend reporting this to our Support team via https://support.stripe.com/contact/login