impractical_panda | Stripe Developers | Page 1

jaunty pondBOT Jul 17, 2023, 1:12 PM

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digital pier Jul 17, 2023, 1:12 PM

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Good question, checking in to whether the Customer Portal allows that behavior and will get back to you

digital pier Jul 17, 2023, 1:40 PM

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Hey @minor granite apologies for the delay. As far as I can see there is not currently a setting for this in the Customer portal but I have an idea for a workaround

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I will put in a feature request for this

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Though actually now that I think of it the workaround may not be viable. My idea was that you could set proration_behavior to none so that no charge would be made when the user changed their plan and then you could use webhooks to re-enable them for the trial for the remaining amount of time that they had https://stripe.com/docs/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update-proration_behavior

Stripe API reference – Create a portal configuration – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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That could work, but it would mean that for your non-trial subscriptions you wouldn't be charging the user at all when they switched their plans

minor granite Jul 17, 2023, 1:54 PM

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ok, thanks, I suppose another solution would be to build my own "customer portal", but that is a little out of scope right now

digital pier Jul 17, 2023, 1:59 PM

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Yeah, or at least a page that lets them do just the update part.

#impractical_panda