#umangamin

1 messages · Page 1 of 1 (latest)

wispy ruinBOT
analog dagger
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Hi

for enabling above setting this is a proper setting in stripe dashboard or we need to change some other place in dashboard?
Yes that's the right place to do that.

rich horizon
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ok

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the the one dought is if we configure
Pause payment collection for all existing subscriptions and in retries schedule select invoice retries failed in that case cancel subscription in that case what is the status fo the subscription it will go into the pause mode or cancel mode?

analog dagger
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Pause payment collection for all existing subscriptions and in retries schedule select invoice retries failed in that case cancel subscription in that case what is the status fo the subscription it will go into the pause mode or cancel mode?
I'm not sure I understand 100% your question, but I invite you to test your scenario using Stripe Test Clocks (in order to advance time)
https://stripe.com/docs/billing/testing/test-clocks

rich horizon
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let me check

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major problem is that in test environment is indian test card never failed in test invironment

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that is the major problem

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but the actual indian card payment was failed from the bank due to recurring confirmation.

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so in the test environment this issue will not generated

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so we cant test it with test clock in the test environment

rich horizon
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i will do the same

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but in the test environment if first payment was sucess then after second payment was automatically sucess but in live mode we face issue only first payment was sucessed but second auto payment was faield

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can you please explain this setitng

this means when user invoice mark as a uncollectable at that time subscription was paused correct ?

analog dagger
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this means when user invoice mark as a uncollectable at that time subscription was paused correct ?
That means you are offering the service for free in other words..

rich horizon
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the yes but when we did not set paused the subscription in that case subscription was cancel if customer invoice paid was failed then after subscribtion was cancel adn then customer done payment using invoice url how we can handle this senario ?

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ok got it it means all the subscribtion collection was paused only

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and as your suggest its offering a free serice

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so we can not set this setting

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correct

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?

analog dagger
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Again, I invite you to do several tests using test clocks and the indian card payment I shared with you earlier.

rich horizon
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how we can generate a first payment was success and the payment was failed for from bank inr card in test environment ?that

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if we use a field card in that case it will generate a failed scenario if we use success card in that case all recurring payment was success

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we face issue in live was first an was success and other second payment was failed from the bank

analog dagger
wispy ruinBOT