#Phil
past gull
Hi there, how do you collect payment from this customer?
past gull
Ok, so I guess one of your business collect the full amount, and you want to transfer the amount from one account to the other when your customer move to the new property?
royal roost
Well that's what's happening at the moment but ideally when he moves to a new property, it's a separate stripe payment that runs through to the correct stripe account and corresponding business. At the moment the customer is tagged in the first property they stay in and then all future payments end up there. It just adds a manual element to taking payments and making sure there are in the right places
past gull
Ok, you might want to use seperate charges and transfers https://stripe.com/docs/connect/separate-charges-and-transfers
the idea here is let the platform collects the full amount, and later transfer the funds to other connected accounts based on your business logic
royal roost
Ok that is a solution that works but I wouldn't want to this for all properties and for all customers. Only in the (rare) instances where a customer is booking multiple properties over a period of time.
past gull
So it's entirely up to you, you can can implement this flow for the edge cases that you want to cover.
royal roost
Right ok thanks Jack. What about if I delete the customer from the origional charge and then when they move ptoperties and pay again. It would appear to be a new customer in that account
past gull
so you are charging the customer twice?
royal roost
No. Just once when they stay in one property and if they return for example the week after, a different payment for that trip
past gull
It's still two payments technically.
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