ebellotpu6 | Stripe Developers | Page 1

vernal fernBOT Jul 17, 2023, 7:10 AM

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scarlet quartz Jul 17, 2023, 7:10 AM

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Hi there, can you tell me more about the problem? are error message that you find in logs or browser console log?

amber plinth Jul 17, 2023, 7:13 AM

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sorry, I have never been able to reproduce it. But several customers have already reported to us that they don't see the panel on the payment page...

scarlet quartz Jul 17, 2023, 7:16 AM

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Do you mean the Payment Element is not showing in your page?

amber plinth Jul 17, 2023, 7:18 AM

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yes

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this

scarlet quartz Jul 17, 2023, 7:24 AM

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OK. is your frotned getting a valid payemntIntent client secret to render the payment element?

amber plinth Jul 17, 2023, 7:31 AM

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yes, I think so

scarlet quartz Jul 17, 2023, 7:32 AM

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Are there any logs that we can take a look to investigate the problem?

amber plinth Jul 17, 2023, 7:32 AM

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because this data is in db in an object called centre, and in the same page info from this object is used to show other things to the user. And these are being displayed well.

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yes, I have logs and nothing is logging

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