zzking | Stripe Developers | Page 1

brave windBOT Jul 17, 2023, 6:16 AM

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wheat chasm Jul 17, 2023, 6:17 AM

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Hi there, what scenario that you want to test?

obtuse nova Jul 17, 2023, 6:18 AM

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More info: I also tested with a very similiar card "4000000000003220" , and it worked as I expected , as in (1). It asked me to authenticate the card when creating setupIntent, and (2), the off-session charge later failed with "authentication_required" error.

the only difference between "4000000000003220" and "4000000000003063" was that "4000000000003220" is 3DS2 required card, while "4000000000003063" is 3DS required card

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I wanted to test "first card setup is success, and then later payment failed because 3DS/SCA is required"

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it seems card "4000000000003063" does not behave as it was described on the website, which says "3D Secure authentication must be completed for the payment to be successful. By default, your Radar rules request 3D Secure authentication for this card"

obtuse nova Jul 17, 2023, 6:41 AM

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@wheat chasm just checking , any news 🙂 ?

wheat chasm Jul 17, 2023, 6:42 AM

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Thanks for waiting, discrod is busy today.

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Yes I'm still checking.

obtuse nova Jul 17, 2023, 6:42 AM

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kk, thanks, take your time

wheat chasm Jul 17, 2023, 6:55 AM

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@obtuse nova I'm unable to reproduce the issue. Can you share with me the SetupIntent ID that you tested with 4000000000003063 ?

obtuse nova Jul 17, 2023, 6:58 AM

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sure, let me do it again. btw: is it safe to share the setupIntent ID here ? it's a public forum, we dont want to be identified of course 🙂

wheat chasm Jul 17, 2023, 6:58 AM

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It's OK to share the ID here, it isn't a sentitive informaiotn.

obtuse nova Jul 17, 2023, 6:59 AM

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just to be clear: it won't identify the company info, right ?

wheat chasm Jul 17, 2023, 6:59 AM

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no

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Only Stripe engineer can access the resource from the ID, other discord users can't.

obtuse nova Jul 17, 2023, 7:00 AM

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cool. this is the setupIntent ID :seti_1NUlMuCwzfd1484DR5JVCYzT

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the setupIntent is in "success" state, then this off-session charge based on the same card failed : pi_3NUlOHCwzfd1484D1JA6JmxB , the failure code is "card_decline"

wheat chasm Jul 17, 2023, 7:27 AM

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This is going to require a bit more investigation. Sorry to redirect you, but can you write in to https://support.stripe.com/contact/email with the information and example PaymentIntent that you provided. We'll respond via email/ticket after looking into it further.

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

obtuse nova Jul 17, 2023, 7:30 AM

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OK. it's no problem. I'm just curious when you say "I'm unable to reproduce the issue" , what do you mean ? Did you encounter the 3DS challenge when creating setupIntent ?

wheat chasm Jul 17, 2023, 7:31 AM

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Yes I did encounter the 3DS challenge with that test card.

obtuse nova Jul 17, 2023, 7:32 AM

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and have you tried to make an off-session charge later ?

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Yes I did encounter the 3DS challenge with that test card
btw: if you try to "charge" the card "4000000000003063" direclty (on-session), yes you would see the 3DS challenge. The problem that I encountered is: I just created a setupIntent directly for that card WITHOUT any payment/charge, then the 3DS challenge didn't appear.

Just to clarify things a bit

wheat chasm Jul 17, 2023, 7:37 AM

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No I didn't attempt the on-sesison charge

obtuse nova Jul 17, 2023, 7:38 AM

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hmmm, that's weird, have you tried to make an off-session charge later on that card after you authenticated the card successfully ?

wheat chasm Jul 17, 2023, 7:43 AM

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I'm afraid that the discord is quite busy today so that I can't spend too much time on testing.

#zzking