jed314 | Stripe Developers | Page 1

harsh boneBOT Jul 14, 2023, 5:16 AM

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shadow sorrel Jul 14, 2023, 5:19 AM

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Hi, sorry to hear that happens. You can reach out to our Support team for that

radiant condorBOT Jul 14, 2023, 5:19 AM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

eternal bison Jul 14, 2023, 5:20 AM

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man im not trying to fill a form out and wait do you have phone number i can call i cannot even unlock my card right now cuz its gonna get charged

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i dont even have an account with you guys

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its a company that uses your services

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and im not registering an account just to talk to someone this bullshit shouldnt even be happening

shadow sorrel Jul 14, 2023, 5:23 AM

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Yes I know, but your best/fastest resolution would be reaching out to the company. If they are not responsive, you can reach out to Stripe as above

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You are the customer, you can always call your bank and tell them to decline the charge

eternal bison Jul 14, 2023, 5:25 AM

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u know what happens when you do that right? the bank cancels your card and will want to send a new one... so because the poor services on the companies end and your end im the one that has to go through the bullshit?

shadow sorrel Jul 14, 2023, 5:42 AM

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Sorry but that doesn't sound normal to a bank. You are their customer and you should be able to tell them to decline specific merchants. And as mentioned above, if you don't want to reach out to your own bank, you would want to reach out to the merchant or Stripe Support

#jed314