anil8486 | Stripe Developers | Page 1

marsh karmaBOT Jul 14, 2023, 4:10 AM

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muted spruce Jul 14, 2023, 4:10 AM

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Sure how can we help?

sleek whale Jul 14, 2023, 4:12 AM

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My first question is can we send invoice to user email if payment is done or failed?

muted spruce Jul 14, 2023, 4:19 AM

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After the payment is done, you can send receipt, and failed you can send an email notice them

sleek whale Jul 14, 2023, 4:24 AM

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I am using webhook

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Actually i am using mode as subscription

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How can i send email to the user

muted spruce Jul 14, 2023, 4:32 AM

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https://stripe.com/docs/receipts for success transactions,
https://stripe.com/docs/billing/revenue-recovery/customer-emails#manage-failed-payment for failed transactions

Email receipts

Send payment or refund receipts automatically.

Automate customer emails

Learn how you can use customer emails to recover revenue.

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tldr; there are 2 options in your dashboard that will send it automatically for you

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"email customers for successful payments" and "Send emails to customers to update failed card payment methods"

sleek whale Jul 14, 2023, 4:36 AM

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Okay so we don't need to call any api for these right?

muted spruce Jul 14, 2023, 4:41 AM

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Yep

sleek whale Jul 14, 2023, 4:43 AM

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Where are these options

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And these will work for subscription also?

muted spruce Jul 14, 2023, 4:47 AM

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In the message above! And yes

sleek whale Jul 14, 2023, 4:52 AM

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Okay,
If payment failed for 2nd month subscription then how the functionality will work.
Like user has to pay manually?

muted spruce Jul 14, 2023, 4:54 AM

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Please read the Doc above! "Manage failed payment"

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It will send an email to your customer to update their Payment Method

#anil8486