lucasemanuel | Stripe Developers | Page 1

heavy apexBOT Jul 13, 2023, 8:32 PM

#

steel bay Jul 13, 2023, 8:33 PM

#

The easiest way would be to use our embeddable UI to collect the card details https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements

#

As that error mentions, collecting raw card details is generally unsafe. Doing so means you have higher PCI regulatory requirements

cyan atlas Jul 13, 2023, 8:34 PM

#

I had already developed an app from last year that didn't use elements and it still works

#

but this new app has this problem

#

is there another way?

steel bay Jul 13, 2023, 8:38 PM

#

If you talk to our support team they may be able to help you here https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#

It sounds like your previous account may have a configuration that allows it to process raw card PANs. So you may need that to be enabled on your new account

cyan atlas Jul 13, 2023, 8:41 PM

#

Okay, thank you very much

#lucasemanuel