#dj2531

1 messages · Page 1 of 1 (latest)

paper sonnetBOT
mellow pivot
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Looking at this ⏳

iron magnet
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effectively I'm trying to debit a connect account and move funds to our platform account. However our platform account default bank account is CAD.

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I understand that the connect account is GBP and we're trying to move funds to our platform account whose external bank account is a CAD bank account.

mellow pivot
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Ok, so first off this is a non-public function so I won't be able to discuss extensively, and you should reach out to your stripe technical contact for in-depth support.
But, that said, I wanted to clarify that there are two paths there, charge & payout related. Only one is going to apply here.

iron magnet
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Got it I'll follow up with the technical contact.

mellow pivot
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For this flow, the docs explain that you need to provide a reference to a payment (charge) or a payout

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You can't make these transfers outside of context for a specific charge/payout

iron magnet
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that's the confusing part. I can't understand where I would get this reference from.

mellow pivot
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its the charge or payout id

iron magnet
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Is the payout_id the payout from the platofrm or the connect account?

mellow pivot
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which comes down to justifying why you are creating the transfer

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the connected account, in both cases

iron magnet
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So effectively to debit a connect account and move funds to our platform account that is considered cross border transfer we need to supply a reference_id that is either a payment / charge or a payout and in this particular case it'll be a payout and that payout_id is the payout_id belonging to the connect account.

mellow pivot
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Yes, that's my understanding here

iron magnet
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So if what ends up happening is we'll be debiting the funds from the connect accounts payout and moving it to the platform?

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is that correct?