#dj2531
1 messages · Page 1 of 1 (latest)
Looking at this ⏳
effectively I'm trying to debit a connect account and move funds to our platform account. However our platform account default bank account is CAD.
I understand that the connect account is GBP and we're trying to move funds to our platform account whose external bank account is a CAD bank account.
Ok, so first off this is a non-public function so I won't be able to discuss extensively, and you should reach out to your stripe technical contact for in-depth support.
But, that said, I wanted to clarify that there are two paths there, charge & payout related. Only one is going to apply here.
Got it I'll follow up with the technical contact.
For this flow, the docs explain that you need to provide a reference to a payment (charge) or a payout
You can't make these transfers outside of context for a specific charge/payout
that's the confusing part. I can't understand where I would get this reference from.
its the charge or payout id
Is the payout_id the payout from the platofrm or the connect account?
which comes down to justifying why you are creating the transfer
the connected account, in both cases
So effectively to debit a connect account and move funds to our platform account that is considered cross border transfer we need to supply a reference_id that is either a payment / charge or a payout and in this particular case it'll be a payout and that payout_id is the payout_id belonging to the connect account.
Yes, that's my understanding here