#oleg.moseiko

1 messages · Page 1 of 1 (latest)

agile sandalBOT
near iris
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Hi
Could you please share the customer portal Id?

edgy galleon
main urchin
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can you share the link of the exact Customer Portal Session where you're getting that second screenshot from?

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or the Customer ID cus_xxx

edgy galleon
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bps_1NTNgaCeECk9Gr0oAFs5SSzI

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cus_OFsxcOi6dI7kIC

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i have added it again to portal and now it is ok

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but i notice that it was removed 2 times today

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i setted min 1 max null

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the last time i set min 1 max 999999

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maybe it can help

main urchin
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if it works now then great! maybe you forgot to save the configuration after changing it other times. I will look into it for a bit anyway.

edgy galleon
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i did not forgot it because i had subscription to 5 users for business plan

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then i changed plan

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exit from portal

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and after 5-20 min go to portal and tried to set business plan

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but it was without quantity

main urchin
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oh, you deleted the Customer I was investigating

edgy galleon
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yes i tested it now

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try to reproduce

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but i created new again))

main urchin
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if you see this happening again please share the customer ID

edgy galleon
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ok

edgy galleon
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which event can i have on webhook if i deleted user

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?

main urchin
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customer.deleted