#oleg.moseiko
1 messages · Page 1 of 1 (latest)
Hi
Could you please share the customer portal Id?
can you share the link of the exact Customer Portal Session where you're getting that second screenshot from?
or the Customer ID cus_xxx
bps_1NTNgaCeECk9Gr0oAFs5SSzI
cus_OFsxcOi6dI7kIC
i have added it again to portal and now it is ok
but i notice that it was removed 2 times today
i setted min 1 max null
the last time i set min 1 max 999999
maybe it can help
if it works now then great! maybe you forgot to save the configuration after changing it other times. I will look into it for a bit anyway.
i did not forgot it because i had subscription to 5 users for business plan
then i changed plan
exit from portal
and after 5-20 min go to portal and tried to set business plan
but it was without quantity
oh, you deleted the Customer I was investigating
if you see this happening again please share the customer ID
ok
customer.deleted