#Gopi

1 messages · Page 1 of 1 (latest)

shadow merlinBOT
dense turtle
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hello, i'm not sure what you mean by 1 hour delay? the timings you provided are exactly the same

shadow merlinBOT
vernal flume
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Sorry please check again below message

I have a problem with stripe auto-renewal, I subscribed 1-day plan on Jul 12, 2023, 12:20 PM, but next day renewal scheduled to Jul 13, 2023, 1:20 PM (Test Mode) . Why 1 hour delay here ? Always
I need to renew exactly on same time.

another example I attached screenshots

atomic sluice
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What's the sub_xxx ID?

vernal flume
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sub_1NRCVUSBQah5nTNVP8ieubpw

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Please check and confirm

vernal flume
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Hi @atomic sluice

Please check and confirm

atomic sluice
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What am I checking?

vernal flume
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Why 1 hour delay happening?

atomic sluice
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1 hour delay where?

vernal flume
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auto subscription payment please check the screenshot

sub_1NRCVUSBQah5nTNVP8ieubpw

please check above payment history

atomic sluice
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The first invoice/payment on the subscription would be immediate, but otherwise the rest are generally 1 hour later

vernal flume
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okay @atomic sluice Thanks