#erre_ci
1 messages · Page 1 of 1 (latest)
hello! what's the recurring interval of the subscription e.g. monthly? yearly? and how long more do you want to extend it for?
the actual client subscription is 3 month it end in 02 sept 2023 , the client instead of asking for a refund (for double subscription). would like to extend the active one until December
is this just for a one time situation?
yes it is one shot
if it's for a one time situation, you can use https://stripe.com/docs/billing/subscriptions/pause#free - then just set a calendar reminder to turn unpause the subscription again. That would honestly be the easiest way
so if I understand correctly, I have to pause his subscription and then reactivate it in December?
yep that's right
in case you haven't seen this yet, you can use test clocks to mimic the passing of time : https://stripe.com/docs/billing/testing/test-clocks - i'd test it out first to make sure it behaves as per what you expect
hmmm, or actually you can implement a one off 100% off coupon too
update the subscription in the Dashboard to apply the coupon
ok, can i only do the coupon application from the backend? is it possible to do it via API?