Sinduri | Stripe Developers | Page 1

eager prismBOT Jul 13, 2023, 4:44 AM

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tulip orchid Jul 13, 2023, 4:45 AM

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It's the issuer bank told us the card number is incorrect

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Your best course of action is letting your customer reachout to their own bank and clarify

hybrid moat Jul 13, 2023, 4:46 AM

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Is there any other cases this issue might happen?

tulip orchid Jul 13, 2023, 4:46 AM

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If there is, only the bank knows

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The bank could have different reason and simply returns this error

hybrid moat Jul 13, 2023, 4:47 AM

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Another issue is this..
req_11ZAfH5D871p0a

tulip orchid Jul 13, 2023, 4:47 AM

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req_11ZAfH5D871p0a you sure this is correct? Can't open

hybrid moat Jul 13, 2023, 4:48 AM

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the request id is shown in the screenshot

tulip orchid Jul 13, 2023, 4:48 AM

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That one is because they used a Test mode card in a Live mode transaction

hybrid moat Jul 13, 2023, 4:48 AM

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Okay

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Thanks

eager prismBOT Jul 13, 2023, 4:54 AM

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hybrid moat Jul 13, 2023, 5:08 AM

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Hi'

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req_OBzWStOWT1c3rZ

One of our customer received below error

invalid_request_error - source
You cannot create a charge with a PaymentMethod. Use the Payment Intents API instead.

#Sinduri