#mackiethespooks
marsh grove
hello! By default, you're only allowed to auth for 7 days. However, the card networks support auth for longer than 7 days for certain kinds of businesses and criteria. You'll need to reach out to support with more details on your business to find out if you would be eligible for a longer auth period.
If your business doesn't meet the criteria for a longer auth period, then the only thing i can think of is to charge the customer and then perform a refund. The fee you charge would need to take into account the Stripe fees as well. Since we don't refund Stripe fees for the original charge if you perform a refund
outer spindleBOT
crystal field
Owh ok Gotcha! If that method is not possible for longer auths, would it be convenient to just create two separate products in Stripe to represent the rental payment and the deposit payment, maybe the rental can be a subscription of some sort? I'm not sure if I would then need to refund these funds individually for each payment
vast ore
Yeah 2 separate transactions work too, and yes if you are to refund, will be refunding all of them. Another alternative approach is, right before 7 days, you can create a new Auth and release the old one, then you will have another 7 days, then repeat over again until you can capture. Downsides are some bank will hold both the old and new Auth and cause confusion to your customer
crystal field
Got it. Sorry, if you can help validate this for me, so basically I could set up the original integration with my website to always pair the 'deposit payment' to the rental payment, depending on how many days that the customer is picking, and then push that info to Stripe Checkout, to have the payment sorted. And then after the days that were set up (for this eg maybe 10 days), then I can just create like a refund after right?
vast ore
Yeah sound possible. Please do try it in Test mode tho
crystal field
Roger that! Will work on that idea and come back to yall if there are any issues with this method. Thanks a bunch guys! Super helpful.